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Submit Your Passport

Have you been asked to submit your passport at the VAC? If so, for more information….

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Office Address : (CANADA VISA APPLICATION CENTRE operated in partnership with OIM/IOM)
Canada Visa Application Centre
International Organization for Migration (IOM) — Asuncion
César López Moreira 451 casi Avenida Aviadores del Chaco. Royal Tower Building. 5th Floor.
Asunción, Paraguay.


Days of Operation:
We are open from Monday to Friday (excluding declared holidays)

Hours of Operation:

Application Submission and Biometric Collection: 08:00-17:00

Passport Collection: 08:00 - 17:00

Devolution of processed passports: 08:00-17:00

Helpline number: + 595212376025

Helpline email:

To chat with our representatives, please click here.

Note: Please do not include any personal information in E-mails, SMS text messages or any other non-secure form of electronic communication.

  • Call Centre is operated by IOM and not by the Embassy of Canada.
  • Due to privacy policy – Call centre staffs will not be able to provide you any information on your visa application and its status. You can track your application online.