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Contact Us

Submit Passport and Other Documents

Have you been asked to submit your passport at the Visa Application Centre? If so, for more information….

Click Here


Office Address:

Canada Visa Application Centre


Diagonal 6 12-42 Zona 10. Edificio Design Centre Torre II Oficina 801

Guatemala City, Guatemala


Days of Operation:

We are open from Monday to Friday (excluding declared holidays)
Hours of Operation:

Canada Visa Application Centre Opening time: 09.00 - 17:00

Application reception: 09:00-17:00

Passport Collection: 09:00 - 17:00

Helpline phone numbers and Email :

Helpline number : +50222786344 (Toll free number, make sure to listen to the recording so you can pick the best option according to the reason of your call, wait in line to be transferred to one of our available agents)

Call Centre information is now available through IVR 24hours a day 7days a week. To speak to an agent please call during call centre operating hours. From 08:00 to 17:00 - Monday to Friday


To chat with our representatives, please click here.

Note : Please do not include any personal information in E-mails, SMS text messages or any other non-secure form of electronic communication.