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Once submitted, you can easily track your visa application.

  1. Below are the Track Application details:

    Website Track Your Application
    Email – Send an email to
    Helpline Number
    Visit VAC to track application
  2. Opt for VFS Global’s SMS facility to stay updated on the status of your application. This service is available at an additional charge.

    Once the Canadian Visa Office has assessed your application, they will make a decision and affix a visa counterfoil to your passport, or issue a letter explaining why a visa could not be granted.

  3. The Canadian Visa Office will then securely return your passport to the Canada Visa Application Centre, who will inform you via your preferred method of communication. An update will also be provided on the Online Application Tracking System, that your passport is ready to be returned. You may then come to the Canada Visa Application Centre to retrieve your passport

Collection of Decision Envelope (in person/ representative)

  • Applicants coming in person will be required to show a copy of the invoice-cum-receipt(ICR) and a government issued photo identification prior to collecting the decision envelope
  • Valid government issued ID of the authorized representative and the applicant
  • In case of collection of decision envelope through a third party, representative must present the following:

    • Copy of the invoice-cum-receipt (ICR)
    • The Visa Application Centre Service Consent Form duly signed by the applicant authorizing the representative to collect the decision envelope
    • VFS Global stamped copy of the passport handed over to applicant along with the ICR at the time of submission

Collection of Decision Envelope (via Courier)

  • Decision Envelopes for applicants who have opted for the courier service will be sent to the address provided at the time of submission
  • Applicants can track the status of the shipment on the courier partner’s website using the airway bill number mentioned on the ICR
  • A maximum of 3 attempts will be made for delivery within 7 days of the decision envelope being handed over to the courier, failing which the courier will return the decision envelope to the Canada Visa Application Centre and the will need to collect the same in person/at the center


  • The address given for delivery at the time of submission cannot be changed at a later date
  • VFS Global will not accept requests to hold the courier Decision Envelopes at the Visa Application Centre