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Service and Service Charge Schedule

Your payment allows you to submit your application through the CVAC. Your application can be accepted, refused or modified by the Embassy of Canada in its full right. Once service charges have been paid, they cannot be refunded, even in the case of a visa refusal or cancelling an application.

Please note all applicants are required to pay VFS Global services charges (mandatory) as mentioned below in addition to the visa processing fee.


If you submit your application through Canada Visa Application Centre (CVAC) in Vienna do not pay the VISA fee to VF Services Limited Austrian Branch’s account. The Visa Fees must be paid as per the Government of Canada instructions on the IRCC website. However, VFS mandatory service charge and other optional service fees must be paid into Canada Visa Application Centre Austria’s account stated below.

Core Services

Services and Service Charge Schedule with effect from 02 November 2018

Service charge (mandatory) VFS Global service charge for the handling of your application.

This mandatory service fee is not applicable for passport transmission service.
$ 182.40   € 118.56
If you need to give your biometrics, your biometric fee (CAD $85) covers the above service charge. $ 0.00 0.00 €
B Optional service charges Description CAD $ EUROS €
Delivery service Collection at the counter in our Vienna office
If you wish to collect your passport in person at the counter. Please bring a photo ID proof and submission receipts
$0.00 € 0.00
Destination: Austria
Provision of a secured courier delivery envelope to send you back your passport. One envelope must be paid for each passport.
$ 27.36   € 17.78
Passport Transmission VFS Consent form along with passport transmission fee to Vienna. A mandatory service charge is not applicable for passport transmission service. Note: when you are sending your documents to Vienna please mention your full address and your contact details (e mail and phone number) in the VFS consent form.

Transmission of passport to the Embassy of Canada once you receive their letter requesting your passport. Please send your original passport, IRCC request letter.

Note: If you provided your biometric at the VAC in Vienna and send you passport to the VAC in Vienna, this passport transmission fee is not applicable.
$ 145.92   € 94.84
Photo Booth (in CVAC only) Take photos required for your visa application in our dedicated photo booth (price per applicant). $ 7.80  € 5.07
Photocopy Service (in CVAC only) Make photocopies of documents required for your visa application (price per page). $ 0.32  € 0.20
Form Filling (in CVAC only) Use of our dedicated self-service computer terminal to complete your visa application form (price per applicant). $ 18.58  € 12.07
Assisted Form Filling Complete your visa application form with full assistance from a CVAC staff member (price per applicant). $ 24.80 € 16.12
SMS-email service Receive an automated SMS and email at every new stage of your visa application.. You will be notified when the application process is complete. $ 2.50  € 1.62

Methods of Payment of Service Charges

In-Person at the CVAC in Vienna:

  • Cash
  • Credit Card / Debit Card

By Post:

  • Bank transfer

If sending your application by post, please do not forget to enclose the courier service charge to have your passport sent back to you by secure courier. Please refer to the above fee list for details.

VFS Global Service Charge can be paid via Bank transfer in favour of “VF Services Limited Austria” or in person at our centre in Vienna and fees must be in EUROS ONLY. Please see below Bank details for Bank transfer.

Bank Account name – VF Services Limited Austria
Bank name– ING
IBAN Number – AT261936000454423425