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Service and Service Charge Schedule

Service Charges effective 01 November 2020 .

All applicants presenting visa or permit applications at the Canada Visa Application Centre, in person or by courier, must include the service charge(s) for application handling. All applications paid at the Canada Visa Application Centres must also include the Government of Canada fees.

Important Note:

  • All applicants (in person or by courier/mail) who are submitting paper applications (with or without biometrics) will need to pay the Assisted Service – Paper Application fee in addition to the Package Transmission fee.
  • If you need to provide your biometrics, the biometric fee of CAD $85 (per person) / CAD $170 (for a family of 2 or more)/ CAD $255 (for a group of performing artists of 3 or more) covers the CVAC service charge for one (1) Package Transmission, with the exception of the following instances:
    • For any subsequent submissions of passport and/or documents after the initial package transmission, applicants will be required to pay the Package Transmission fee every time this request is made through the VAC.
    • Applicants who submit their passport or documents at a different VAC from the one where they initially provided biometrics, Package Transmission fees will apply.
    • If no package is transmitted at the time of biometric enrolment (when the application has been submitted online), the initial package transmission is included in the fee of CAD $85 for biometric enrolment and package transmission.
  • If you do not need to provide biometrics and you are submitting your passport or documents at the VAC, the Package Transmission fee will apply to each package.

    Service Charges for Services offered at the VAC:

    SERVICE PRICE (PER APPLICANT) AMOUNT IN CAD (INCLUDING VAT)   AMOUNT IN XCD. (INCLUDING VAT)
    Package transmission (price per package) $39.53 $94.87
    Assisted Service - Online Form (eTA) (per form) $22.76 $54.62 
    Assisted Service –Paper Applications  (price per application) $41.62 $99.89
    Assisted Service – Scanning (price per page) $0.27 $0.65
    Self Service Workstation (price per hour) $5.00 $12.00
    One-Way Courier Service (per package) - Kingstown $7.28  $17.48
    One-Way Courier Service (per package) - Windward/Leeward $11.44  $27.47  
    One-Way Courier Service (per package) - Grenadines $12.48 $29.96 
    Photocopying (price per page) $0.62  $1.50 
    Printing (price per page) $0.62  $1.50 
    Short Service Message (SMS) $3.00 $7.20 


    “Due to the ongoing Covid-19 outbreak, all passports will only be returned using the courier services offered by the Visa Application Centre.

    The Visa Application Centre is offering courier services at a discount of 10% on the courier prices listed in the pricing table on this website. This discounted rate will only be available from 23 March 2020 until further notice

    For complete details on the Additional Services offered at the Canada Visa Application Centre please click here

    Applicants who have opted to use our self-assisted services are requested to carry their own USB/pen drives.

    Please Note: The wait time at the self-assisted workstation will depend on the number of visitors for the day.

    Please ensure you take your USB/pen drive back with you after the appointment, as it may contain important information. As per IRCC's guidelines, we are not permitted to retain any Personally Identifiable Information. If a device is left behind, a notification will be sent to you. If we do not receive response in two days, the device will be destroyed.

    It is mandatory for the Government of Canada fee to be paid online.

    How to pay Government of Canada Fee:

  • Online by visiting the IRCC website. The website provides a fee list, and steps on how to make the payment. Pay your fees online through the IRCC.
  • For any refund of fees paid to the Government of Canada, Please Click here to request a Refund
  • Applicants must pay the Government of Canada Fee online, directly to IRCC and present proof of payment (receipt) at the Visa Application Centre.

    How to pay Canada Visa Application Centre service charges:

  • For applications being submitted in person or through an authorized representative, Canada Visa Application Centre service charges must be paid in Cash at the Canada Visa Application Centre.
  • If you are submitting Mail in application Canada Visa Application Centre service charges must be paid via a wire transfer in East Caribbean Dollars (XCD$). Please note that cheque payment is not accepted as a correct mode of payment.
  1. If sending your application by post, please do not forget to enclose the return courier envelope to have your passport sent back to you by secure courier.
  2. Please remember to send payment confirmation (payment in XCD$) as part of your application along with your up to date contact details (Phone Number and Email Address)
  3. Please note that transferring payment doesn’t mean we have received funds. Applications will be processed after payment confirmation is reflected in bank. Please check with your bank for payment transfers time. Application will not be processed unless correct fee is paid.
  4. Below are the Bank account details –

    BANK ACCOUNT BENEFICIARY: Inter Island Trading Ltd
    BANK NAME: RBTT Bank Caribbean Ltd
    BANK BRANCH ADDRESS: 81 South River Road, Kingstown, St. Vincent
    BANK BRANCH: Kingstown
    ACCOUNT TYPE: Current Account, (East Caribbean Dollar)
    ACCOUNT NO: 1400001020139511
    ABA OR SWIFT CODE: RBTTVCVC
    TRANSIT NO: 16515