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Service and Service Charge Schedule

Service Charges effective 30 March 2020

Important Note:

  • If you need to provide your biometrics, the biometric fee of CAD $ 85 (per person) / CAD $ 170 (for a family of 2 or more) / CAD $ 255 (for a group of performing artists of 3 or more) covers the CVAC service charge for Package Transmission, with the exception of the following instances:

    • For any subsequent submissions of passport and/or documents after the initial package transmission, applicants will be required to pay the Package Transmission fee every time this request is made through the VAC.
    • Applicants who submit their passport or documents at a different VAC from the one where they initially provided their biometrics, the Package Transmission fees will apply.
    • If no package is transmitted at the time of biometric enrolment (when the application has been submitted online), the initial package transmission is included in the fee of CAD $85 for biometric enrolment and package transmission.
  • All applicants who are submitting paper applications (with or without biometrics) will need to pay the Assisted Service – Paper Application fee

If you do not need to provide biometrics and you are submitting your passport, documents, or both at the VAC, the Package Transmission fee will apply.

Service Charges for Services offered at the VAC:

Package transmission (per package) $ 12.96 135,000.00
Assisted Service – Paper Applications (per application) $ 9.69


Assisted Service – Online Forms (per form) $ 2.24 23,500.00
Assisted Service – Scanning (per page) $ 0.57 6,000.00
Self Service Workstation (per hour) $ 10.08 105,000.00
One-Way Courier Service (per package) $ 20.29 211,000.00
Two-way Courier Service (price per package) $ 39.44 410,000.00
Short Message Service (SMS) (per Applicant) $ 2.75 28,500.00
Photocopying (per page) $ 0.12 1,000.00
Printing (per page) $ 0.12 1,000.00
International Civil Aviation Organization (ICAO) compliant Photography $ 4.81 50,000.00
Premium Lounge (per applicant) $ 77.42 805,000.00
USB Drive $ 10.37 108,000.00

For complete details on the Additional Services offered at the Canada Visa Application Centre please click here

Due to the ongoing Covid-19 outbreak, all passports will only be returned using the courier services offered by the Visa Application Centre.

The Visa Application Centre is offering courier services at a discount of 10% on the courier prices listed in the pricing table on this website. This discounted rate will only be available from 23 March 2020 until 30 September 2020.

Applicants intending to use the self-service workstation at the VAC are requested to carry their own USB/pen drives or rent it at the VAC.

Please Note: The wait time at the self-assisted workstation will depend on the number of visitors for the day.

Please ensure you take your USB/pen drive back with you after the appointment, as it may contain important information. As per IRCC's guidelines, we are not permitted to retain any Personally Identifiable Information. If a device is left behind, a notification will be sent to you. If we do not receive a revert in two days, the device will be destroyed.

It is mandatory for the Government of Canada fee to be paid online.

How to pay Government of Canada Fee

  • Pay your fees online through the IRCC website.
  • For any refund of fees paid to the Government of Canada, Please Click here to request a Refund

How to pay Canada Visa Application Centre service charges and optional service charges:

  • For applications being submitted in person or through an authorized representative, the charge must be paid in cash at the Canada Visa Application Centre in Indonesian Rupiah.
  • If you are submitting Mail in application Canada Visa Application Centre service charges must be paid in a form of a Proof of Transfer under the payee name of PT. VFS Services Indonesia. Payment should be in Indonesian Rupiah and in exact amount only.
    • The transfer can be made to:

      Account number: 306.062.837.70
      Jl. Prof. Dr. Satrio No. 164, Jakarta 12930

      Terms and Conditions:

      Kindly be informed that VFS fees and other additional service fees are not refundable once the payment is made.