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Welcome to the website of the Canada Visa Application Centre (CVAC) in El Salvador. TT Services is the exclusive service provider for the Government of Canada, authorized to provide administrative support services to visa applicants in El Salvador. The Canada Visa Application Centre is operated by the International Organization for Migration (IOM) in partnership with TT Services.

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For information on re-opening of the Canada Visa Application Centre - Click Here

Re-opening for VAC in San Salvador: 16th November 2020

  • The Opening Hours of the VAC in San Salvador will be as follows, until further notice:
  • Business Hours: Monday – Friday: 09:00 – 12:00

The VAC will provide the following limited services until further notice.

  • Biometrics collection for Biometric Instruction Letter holders only
  • Return of decision envelopes to applicants. Your decision envelope will be returned to you via the courier service offered by the VAC. Collection of decision envelopes in-person at the VAC is not permitted until further notice. Please refer to the “Service and Service Charge Schedule” page of this website for further information on courier services offered by the VAC.
  • Permanent Resident Travel Document intake (via post/courier only). Submission of PRTD applications in person at the VAC is not permitted until further notice.
  • Submission of passport upon receipt of passport request letter from IRCC (via post/courier only) Submission of passport in person at the VAC is not permitted until further notice.
  • Printing
  • Photocopying
  • SMS
  • Self-Service Workstation (effective 6th September 2021)
  • Assisted Service-Scanning (effective 6th September 2021)
  • Assisted services – online forms (eTA) (effective 27th September 2021)

The services listed above may be subject to change at short notice due to COVID-19 measures.

Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.

important information
  • Due to the ongoing Covid-19 outbreak, all passports will only be returned using the courier services offered by the Visa Application Centers.

    The Visa Application Center is offering courier services at a discount of 10% on the courier prices listed in the pricing table on this website. This discounted rate will only be available from 1 November 2020 until further notice during which time, the 10% discounted price for courier services will be USD 10.01

  • Important Update: New service charges come into effect on Sunday, 1 November 2020. You are advised to check for updated information on this website prior to submitting an application.
  • For important updates regarding validity of you Biometric Instruction Letters, please visit:

    Please note that VFS does not have information about the status of an application that has been submitted online or being processed at the Visa Office. If you require information about the status of your application, please contact IRCC directly by completing the Web Form

    Additional information can be found on IRCCs Covid-19 page


    Following Ministerial Instructions issued by the Minister of Immigration, Refugees and Citizenship Canada on April 9, April 29, May 19, June 9, July 1, September 29, 2020, and February 1, 2021, applicants can no longer submit an application for temporary residence in paper at the VAC. New Ministerial Instructions issued on September 1, 2021 have extended this measure until March 31, 2022 with some exemptions. Please check the IRCC website to find out more about these exemptions.

    Most applications for temporary residence must continue to be submitted online via IRCC’s website:

    If you submitted an application for temporary residence in paper to the VAC and are not eligible under one of these exemptions, your application will be returned to you.

  • Important Update: New service charges come into effect on Saturday, 02 November 2019. You are advised to check for updated information on this website prior to submitting an application.
  • Important notice : Canada Visa Applicants may please note that the VACs are experiencing technical issues with the visa application forms. Applicants are requested to use Acrobat Reader XI- 11.0.09 version to fill up the form, validate and print the 2D Barcode form. You might be requested to re-fill the form at the internet kiosk in the centre, if the barcode page is not scan able.
  • As of Monday, 29 July 2019 clients who submit a paper application will be required to pay their immigration processing fees and biometrics fees online. The CVAC will no longer be able to accept payments for these fees as of this date.
  • To pay these fees online, visit:
  • Instructions:
  • Payments:
  • Booking of appointments for enrolling your biometrics at the VAC is absolutely free of cost. No payment should be made to outside parties for the booking of your appointment. In case you are unable to book an appointment visa the website, you should reach out to our Contact Centre and/or VAC directly. For more information on how to contact us, please refer to our Contact page.
    Important notice: Please be informed that the appointment scheduling service is necessary only for providing your biometric information. Please make your appointment when you consider you have all the necessary documents.
  • Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at the Canada Visa Application Centre (CVAC) in El Salvador. Depending on your nationality, you may already need to give biometrics.

    • Since July 31, 2018 – applicants from Europe, Middle East and Africa
    • Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas
    • To find out if you need to give biometrics, please visit
    • Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.
  • Applicants requesting emergency appointments for the purpose of biometric collection may do so provided suitable proof of the emergency is presented at the time of the appointment. Suitable proof may include a note or other documentation from an official. Please note that this proof only needs to be presented and will not be collected by the VAC, and that this will provide an emergency biometric appointment but not affect IRCC’s processing time for the application. For any further information or questions, the Contact Centre is able to assist with any inquiries.
  • Please click here to Schedule an Appointment
  • Please note, for the sole purpose of scheduling an appointment, TT Services will collect Personal Information from you. A consent form will be required authorizing the same.

  • All applicants are requested to provide the latest version of the application forms and applicable checklist available on the Immigration, Refugees and Citizenship Canada (IRCC) website. Please click here to Find Form and Guides
  • The Electronic Travel authorization (eTA) from IRCC is a new entry requirement for visa-exempt foreign nationals (apart from U.S. citizens and other specified exempt travelers) travelling to Canada by air. The online application is available at
  • The decision to issue or refuse a visa is made solely by IRCC. All applications will be assessed in accordance with Canada’s immigration visa rules and guidelines. Canada Visa Application Centre has no role or influence over the outcome of an application and will not offer any evaluative advice.
  • Beware of fraudulent job offers. For more details – click here



Have you been asked to submit your passport at the Visa Application Centre?

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Mandatory Consent Form

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Just need to submit biometrics?
Find out how to enroll your biometrics at one of the Canada Visa Application Centres.

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Service and Service Charge Schedule
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Public Holidays / Closures
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