HOW TO APPLY

Submit Your Application In-Person

Apply for a study permit, work permit, visitor visa (temporary resident visa) or travel document for permanent residents.

Note: As of 4 September 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

If you need to provide your biometrics, the CVAC will collect your biometrics at the same time you submit your application. DO NOT submit your application by mail

Step 1 :

Read complete information on the visa/permit requirements on the IRCC website and download the appropriate application forms and checklist relevant to the purpose of your visit.

Step 2 :

Fill out the application form and other relevant documents. For best results

Print on white, bond-quality, non-glossy paper

Use of a laser printer is recommended

Important Note: Please inspect your printed form to confirm that barcodes appear on the last page (page 5 of 5). Insert the barcode sheet on the top of the all forms. The barcodes should appear clear and be free of any distortions smudges or fading otherwise it may slowdown the application process.

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign the waiver form and attach it with your application form.

Failure to provide a completed and signed waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.

Step 3 :

Mandatory requirement: Applicants are advised to read the attached privacy policy, fill out the VFS Consent Form.pdf and attach it with their application form. Note: If a completed and signed VFS consent form is not included with the application, we will not be able to assist you, and will be obligated to return the application to you.

Step 4 :

Pay visa fees as per instructions in the IRCC Fee List, and also pay the VFS service fee.

Step 5 :

Visit your local Canada Visa Application Centre (CVAC), make sure you bring your passport, photographs, completed forms and all supporting documents as per checklist and IRCC fee instrument. Applicable service charges will be levied.

Important Note: If you need to give your biometrics, the CVAC will collect your biometrics at the same time you submit your application. DO NOT submit your application by mail to this CVAC.

OR

Send your application to the CVAC as per Mail In procedure.

Step 6 :

When applying at CVAC, pay the service charges, submit complete application and obtain a receipt. This receipt contains a unique tracking number which is important as it is required to track the progress of your application online.

Important Note: If you need to provide biometrics, your $85 CAD biometric fee covers the CVAC service charge for application handling.

Mail Your Application

As of 4 September 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

Important Note: If you need to give your biometrics, DO NOT submit your application by mail to this CVAC. You must submit your application in person. The CVAC will collect your biometrics at the same time you submit your application.

Step 1 :

Review information on visitor visa, study permit or work permit requirements on the IRCC website and download appropriate application forms and checklists based on the purpose of your visit.

Fill out the application form and other relevant documents electronically and print.

Step 2 :

Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer.

Important Note: Please inspect your printer form to confirm that barcodes appear on the last page (pages 5 of 5) Insert the barcode sheet on the top of all the forms. The barcodes should appear clear and be free of any distortions, smudges or fading otherwise it may slow down the application process.

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign the waiver form and attach it with your application form.

Failure to provide a completed and signed waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.

Step 3 :

Read the attached privacy policy, fill out the VFS Consent Form and attach it with your application form.

IMPORTANT: If a completed and signed CVAC consent form is not included with the application, we will NOT be able to assist you, and your application will be returned to you.

Step 4 :

Pay visa fees as per instructions in the Canadian Visa Office website.

IMPORTANT: If your application is received without the correct payment for visa fees, we will not be able to assist you and your application will be returned to you.

Step 5 :

Pay required CVAC Service Charge fees, and any fees for additional CVAC services, as per the Service Charge Schedule provided on the CVAC Website.

IMPORTANT: If your application is received without the correct payment VFS service charges, we will not be able to assist you and your application will be returned to you.

Step 6 :

Arrange forms and documents according to the IRCC checklist.

Step 7 :

Complete and sign the CVAC Mail-in Application Checklist, make sure you include it along with the application(s).

Step 8 :

Decide how you want your documents to be returned to you.

Document collection or delivery after processing of your application by the Canadian Visa Office:

  1. If you have opted for collection of your documents in person or through an authorized representative, you will receive an email notification advising you to collect your documents from the CVAC.
  2. If you have opted for return of documents through courier or through a self-addressed prepaid envelope, the CVAC shall courier the documents upon receipt from the Canadian Visa Office.

Step 9 :

Mail in your completed and signed application forms and checklists, VFS consent form, along with your passport, photographs, all required documents as per checklist and proof of payment for visa fee and VFS service and courier charge fees (see payment instructions in step 4 above). Place everything in a sealed envelope and mail or courier it to Canada Visa Application Centre

Level 1, Tilal Complex Muscat Grand Mall, Al Khuwair
Muscat, Sultanate of Oman

Step 10 :

Track your delivery with the postal or courier company used to submit your application(s) to the CVAC.

Step 11 :

You will receive an email notification containing your application tracking ID from the CVAC within 2 working days of receipt of your application.

Please note The unique tracking number to track the progress of your application will be emailed to you once your application has been reviewed for completeness by the CVAC staff.

Frequently Asked Questions (FAQs):

  • What if my application is incomplete?

    You must send a completed application to the CVAC using the IRCC checklist and other instructions provided in the Mail In procedure.

    If your application is found to be incomplete, the CVAC will send you an email informing you of deficiency (ies) in your application. You must provide all the necessary documents to the CVAC within 5 working days from the date of receipt of the email.

    Or,

    You will be required to provide the CVAC with your written consent to submit the application to the Canadian Visa Office with the deficiencies.

  • What happens to my application if I am unable to provide the required documents as notified by the CVAC?

    Your application will be returned using the courier charges paid by you.
    Alternatively, you may choose one of the following options:

    • Provide your written consent for the CVAC to submit the application to the Canadian Visa Office with the deficiencies; or
    • Send a prepaid, self-addressed courier envelope to enable the CVAC to return your documents; or
    • Collect your documents from the CVAC in person or through an authorized representative. Please note that in such cases the CVAC service charges are non-refundable.
  • What will happen to my application if I have not followed the visa fee payment instructions or CVAC service charge payment instructions?

    The CVAC will be unable to process your application if the Visa Fee Payment instructions are not followed. The CVAC will contact you to inform you of the discrepancy and will keep your application on hold until they receive a confirmation that the above instructions have been complied with. To avoid delays, you must ensure that the visa fee payment and CVAC service charge instructions are followed prior to sending your application(s) to the CVAC.

  • What can I do if the CVAC does not offer a courier service to return my documents?

    The CVAC service charge schedule on the CVAC website indicates whether a courier service is available or not. If the CVAC does not offer such a service, you must include a prepaid, self-addressed courier envelope along with your application(s). Please note that if you are sending multiple applications and a single courier envelope, the CVAC will be able to courier only the documents for processed applications. You will be asked to send additional courier envelope to courier the documents for any remaining application(s) which is still under process. Alternatively you may choose to pick up the documents from the CVAC in person or through an authorized representative.

  • What should I do if I don’t receive any tracking email ID or information on my application within 5 working days from the receipt of my application(s) at the CVAC?

    Please send an email to info.canom@vfshelpline.com along with thefollowing information and the CVAC will contact you within 2 working days after receiving your email:

    • Your full name
    • Your full address
    • Your telephone number with area code
    • Airway bill number/consignment number and date on which the application was couriered

    Note: You must not include any personal information other than as specified above.

  • How can I track my application?

    Once the CVAC receives your application and confirms that it is complete and ready for processing by the Canadian Visa Office, your application is registered in the CVAC System and an email notification is sent to you with your Unique Tracking ID. You can track your application using your Unique Tracking ID;

    • Using the tracking tool on the CVAC website
    • By contacting the Call Centre
    • In person at the CVAC
    • By opting for SMS where available.
    • Through Email notification

Submit Your Passport

“With your passport(s), make sure you include:

  • The passport request letter you received from IRCC
  • Any applicable visa application centre (VAC) fees, such as passport transmission fees, courier fees etc.
  • Your contact information, including your email, phone number and return address
  • The VAC consent forms”

Please note that there will be a Service Charge for the above services. The details can be obtained here.

How to submit your passport:

Once you receive notification from the Government of Canada requesting your passport, you can submit the passport and that request letter:

  1. In person/ through an authorized representative at the CVAC, or
  2. By courier/mail to the CVAC address mentioned on the “Contact Us” page.

To retrieve your passport, you have the choice of;

  1. Picking up the passport in person / through an authorized representative at the CVAC or;
  2. Sending a prepaid self-addressed courier return envelope along with your passport and request letter

The Passport Transmission Services offered by the VACs will enable you to;

  1. Get your passport delivered to the CVO in a timely and safe manner.
  2. Track the status of your passport by using the Tracking tool on the CVAC website