Service and Service Charge Schedule

Services and Service Charge Schedule with effect from 2 November 2018.

Please be informed that for all applications submitted at the Visa Application Centre from 2 November 2018, revised charges shall be applicable. The submission date for Mail-in applications will be the date on which the Visa Application Centre receives the application. In case any application is received by the Visa Application Centre with the old charges, the applications will be returned back to the applicant or the applicant will be contacted to pay the difference of charges.

Important Note:

  • If you need to provide your biometrics, the biometric fee of CAD $85 (per person) / CAD $170 (for a family of 2 or more) / CAD $255 (for a group of performing artists of 3 or more) covers the CVAC service charge for Package Transmission, with the exception of the following instances:

    • For any subsequent submissions of passport and/or documents after the initial package transmission, applicants will be required to pay the Package Transmission fee every time this request is made through the VAC.
    • Applicants who submit their passport or documents at a different VAC from the one where they initially provided their biometrics, the Package Transmission fees will apply.
  • If no package is transmitted at the time of biometric enrolment (when the application has been submitted online), the initial package transmission is included in the fee of CAD $85 for biometric enrolment and package transmission.
  • All applicants who are submitting paper applications (with or without biometrics) will need to pay the Assisted Service – Paper Application fee.
  • If you do not need to provide biometrics and you are submitting your passport, documents, or both at the VAC, the Package Transmission fee will apply.

Service Charges for Services offered at the VAC:

Services Canadian Dollar ($CAD) Malaysian Ringgit (MYR)
Package Transmission – (per application) $19.00 61.00
Assisted Service-Paper Application – (per application) $9.99 32.00
Self Service Workstation – (per hour) $8.84 28.00
Assisted Service-Online Forms – (per form) $3.00 10.00
International Civil Aviation Organization (ICAO) Compliant Photography – (per applicant) $8.00 26.00
Photocopying – (per page) $0.30 1.00
One-Way Courier Service – (per application) $22.93 73.00
SMS – (per application) $2.50 8.00
Assisted Service-Scanning – (per page) $0.82 3.00
Printing – (per page) $0.30 1.00

For complete details on the Additional Services offered at the Canada Visa Application Centre please click here.

Applicants intending to use the self-service workstation at the VAC are requested to carry their own USB/pen drives.

Please Note: The wait time at the self-assisted workstation will depend on the number of visitors for the day.

Please ensure you take your USB/pen drive back with you after the appointment, as it may contain important information. As per IRCC's guidelines, we are not permitted to retain any Personally Identifiable Information. If a device is left behind, a notification will be sent to you. If we do not receive a revert in two days, the device will be destroyed.

Methods of Payment

  • Payment Instructions for Canada Visa Application Centre Service Charges:
    • In Person at Canada Visa Application Centre - Service charge payments for applications in person at the Canada Visa Application Centre (CVAC) can be made in cash (MYR-Ringgit Malaysia).
    • By Mail - Service charge payments for applications by mail to the Canada Visa Application Centre (CVAC) can be made by bank draft (MYR-Ringgit Malaysia). Prepare a bank draft for VFS Service Fees in favor of “VFS (MALAYSIA) SDN. BHD.”.
  • List of payment accepted at the Canada Visa Application Centre for Additional Services:

    VFS Service charges for Application Handling and for Value Added Services will be accepted in Cash Only.
  • Payment Instructions for Visa Fees: Pay your fees online through the IRCC website .
  • For any refund of fees paid to the Government of Canada, Please Click here to request a Refund.