AFTER SUBMISSION

Once you submit your application, you must wait until the Canadian Embassy in Vienna has made a decision on your case. Click here to find out current processing time. However, it may take longer in certain cases.

You can track your application using the VFS reference number on your receipt which is issued to you on the day of your submission. If you have opted for the SMS service you will be notified via SMS and email regarding the status of your application. The final SMS you will receive will inform you when the application is ready for collection in the Visa Application Centre.

To check the status of your application, please click here

Collection of passport is between 14.30 - 16.30 Monday to Friday. Please ensure you bring your submission receipt and the following ID proof with you.

  • two (2) pieces of original government issued identification (one of which must be a photo identification bearing the client’s signature)
  • As proof of delivery, ensure that you have to sign the pick-up form before open the envelop.

Please note: If you DO NOT have a submission receipt it will cause delays and more identification required from you in order to hand over your documents.

If you cannot attend the centre to collect your passport in person, you can send an immediate member of your family. The original or a copy of the receipt, a letter of authorization from you and proof of relationship will be required to allow your relative to collect on your behalf.

Previous