News and Notices
New Canada Visa Application Centre opens in the United Kingdom

VFS Global as a part of a contract awarded by Government of Canada will provide Canada Visa Application Centre (CVAC) services to applicants wishing to travel to Canada. As per the contract, VFS Global will establish a robust worldwide network of up to 125 VACs.

This global network of VACs will provide increased access and enhanced administrative services to applicants through a consistent service delivery approach, which will also support biometrics implementation. 

VFS Global manages the Canada Visa Application Centre ( CVAC) in United Kingdom, operated by CFS Services UK in London.The CVAC provides exclusive service for the Government of Canada, and is authorised to accept applications in all temporary resident categories (visitor visas, study and work permits) and travel document applications from Canadian permanent residents in the United Kingdom.

The CVAC is authorised to provide administrative support services, such as the collection of visa applications and return of passports in sealed decision envelopes to applicants.

The decision to issue or refuse a visa is made solely by immigration officers of Citizenship and Immigration Canada (CIC), in accordance with Canada’s immigration visa rules and guidelines. The CVAC has no role or influence over the outcome of an application and will not offer any evaluative advice. 

The use of CVACs is voluntary. Such service may also be obtained by using CIC's Online Application (E-Apps) system.

With the new facility offered by the CVAC, applicants can benefit from a host of facilities and additional services such as:

Conveniently located and easily accessible visa application centres.
  Longer operating hours allowing applicants to visit at a time of their convenience.
  Convenient and spacious waiting areas with modern facilities.
  Professional and responsive staff dedicated to handle visa queries and applications.
  Self Service Kiosks and form filling assistance.
  Dedicated website for easy access to information including visa types, requirements and check-list, biometrics, applicable fees and application status.
  Dedicated call centres and email support to answer queries and status of application.
  Tracking of application status.
  Secure handling of passports, documents and personal information

For more information, please visit

Canada Visa Application Centre Details

Contact Details
Helpline : +44 203 793 8624
Email :
Website :

Address and Timings
Address : Canada Visa Application Centre
66 Wilson Street London,
Canada Visa Application Centre Opening Hours: Days of Operation:
We are open from Monday to Friday (except declared holidays)

Submission of Applications:
Monday - Friday 8.30 - 16.00 walk- in applicants

Collection of Passports:
Monday- Friday 16.00 - 17.00

*Canada Visa Application Centre will be responsible only for accepting applications in all temporary resident categories (visitor visas, study and work permits). All applications will be assessed and processed by the Canadian Visa Office in London, United Kingdom. Timelines for provision of application results are determined by the Canadian High Commission.

About VFS Global

VFS Global is the world’s largest outsourcing and technology services specialist for diplomatic missions and governments worldwide. With 1060 Canada Visa Application Centres (VACs) located in 91 countries across five continents as at 30 September 2013, VFS Global serves the interests of the diplomatic missions of 45 client governments. VFS Global’s worldwide operations are certified ISO 9001:2008 for Quality Management System, ISO 27001:2005 for Information Security Management System and ISO 14001:2004 for Environmental Management System. The company has successfully processed 69.93 million applications since its inception in 2001. For more information, please visit

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