HOW TO APPLY

Submit Your Application In Person

Note:

As of 4 September 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

Step 1

Read complete information on the visa/permit requirements on the IRCC website and download the appropriate application forms and checklist relevant to the purpose of your visit. Please refer to the Prepare Your Application page to obtain details on visas/permits.

Step 2

Fill out the application form and other relevant documents electronically and print.

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign the CVAC waiver form form and attach it with your application form.

Failure to provide a completed and signed CVAC waiver form form may result in additional delays or refusal of your application for a visa, permit or travel document.

Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer.

Step 3

Read the privacy policy, fill out the CVAC consent Form and attach it with your application form.

IMPORTANT: If a completed and signed CVAC consent form is not included with the application, we will NOT be able to assist you, and your application will be returned to you.

Step 4

Visit your local Canada Visa Application Centre ((CVAC),make sure you bring your passport, photographs, completed forms and all supporting documents as per checklist and IRCC fee instrument and payment instructions. Applicable service charges will be levied. Please ensure you bring an accepted method of payment.

Step 5

Once you are at the CVAC, hand your complete application, pay the service charges and obtain a receipt. This receipt contains your unique tracking number which you will need to track the progress of your application online.

Step 6

Pay Visa fees as per the instructions in the IRCC website.

Please note that when submitting the application via the CVAC, in person or by mail, visa fees must be paid in addition to CVAC service charge.

Pay Visa fees, biometrics fee and CVAC service charges, as per the Service Charge Schedule provided on the CVAC website. Pay charges by bank draft or cash received from CVAC.

The bank draft can be obtained from CITIBANK /DBT-DIAMOND TRUST BANK for account number 100343001 recipient International Organization for Migration (IOM)

Important Notice: If you need to give your biometrics , the CVAC will collect your biometrics at the same time you submit your application.DO NOT submit your application by mail to this CVAC. If you need to provide biometrics, your $85 CAD biometrics fee covers the CVAC service charge for application handing.

Mail Your Application

Step 1

Review information on visitor visa, study permit or work permit requirements on the IRCC website and download appropriate application forms and checklists based on the purpose of your visit.

Step 2

Fill out the application form and other relevant documents electronically and print.

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign the CVAC waiver form and attach it with your application form.

Failure to provide a completed and signed CVAC waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.

Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer.

Step 3

Read the privacy policy, fill out the CVAC consent form and attach it with your application form.

IMPORTANT: If a completed and signed CVAC consent form is not included with the application, we will NOT be able to assist you, and your application will be returned to you.

Step 4

Contact the Visa Application Centre and inform on the preferred method for submitting the application.

Step 5

Decide how you want your documents to be returned to you.

Document collection or delivery after processing of your application by the Canadian Visa Office:

  1. If you have opted for collection of your documents in person or through an authorized representative, you will receive an email notification advising you to collect your documents from the CVAC.
  2. If you have opted for return of documents through courier or through a self-addressed prepaid envelope, the CVAC shall courier the documents upon receipt from the Canadian Visa Office.

Step 6

Pay visa fees as per instructions in the IRCC website .

IMPORTANT: If your application is received without the correct payment for visa fees, we will NOT be able to assist you and your application will be returned to you.

Step 7

Pay CVAC service charges, as per the Service Charge Schedule provided on the CVAC Website. Pay through a bank draft at the Citibank Uganda Limited for the International Organization for Migration.

IMPORTANT: If your application is received without the correct payment for CVAC service charges, we will NOT be able to assist you and your application will be returned to you.

Step 8

Arrange forms and documents according to the IRCC checklist.

Step 9

Complete and sign the CVAC Mail-in Application Checklist, make sure you include it along with the application(s).

Step 10

Mail in or courier your completed and signed application forms, supporting documents and checklists, along with the CVAC Consent Form, original passport, photographs, and the bank deposit receipts proving payments for the CVO visa fee AND the CVAC Service Charge/Passport Transmission Charge in a sealed envelope to

Canada Visa Application Centre
International Organization for Migration (IOM) — Kampala
Plot 41 -59 Mackenzie Vale, Kololo, Kampala

Step 11

Please include your complete mailing address and make sure to attach the prepaid return mailing coupon. All mailing costs are to be covered by the applicant.

Step 12

Track your delivery with the postal or courier company used to submit your application(s) to the CVAC.

Step 13

You will receive an email notification containing your application tracking ID from the CVAC within 2 working days of receipt of your application.

Submit Your Passport

If you have received notification from the Government of Canada requesting your passport, your passport along with the request letter may be submitted through this Canada Visa Application Centre.

Please note that there will be a Service Charge for the above services. The details can be obtained here.

With your passport(s), make sure you include:

  • The passport request letter you received from IRCC
  • Any applicable visa application centre (VAC) fees, such as passport transmission fees, courier fees etc.
  • Your contact information, including your email, phone number and return address
  • The VAC consent form

How to submit your passport:

Once you receive notification from the Government of Canada requesting your passport, you can submit the passport and that request letter:

  1. In person/ through an authorized representative at the CVAC, or;
  2. By courier/mail to the CVAC address mentioned on the “Contact Us” page.

To retrieve your passport, you have the choice of;

  1. Picking up the passport in person or through an authorized representative the CVAC or;
  2. Sending a prepaid self-addressed courier return envelope along with your passport and request letter

The Passport Transmission Services offered by the CVACs will enable you to;

  1. Get your passport delivered to the CVO in a timely and safe manner.
  2. Track the status of your passport by using the Tracking tool on the CVAC website