Contact Us

Submit Your Passport

Have you been asked to submit your passport at the VAC? If so, for more information….

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Canada Visa Application Centre
Level 11,
Huawei Centre,
120 Albert Street,
Auckland 1010, New Zealand


Days of Operation:
We are open from Monday to Friday (excluding declared holidays)

Hours of Operation:

CVAC Opening time : 09.00 – 17.00
Application Submission: 09:00 – 15:00
Passport Collection: 09:00 – 16:00

Helpline phone numbers and Email:

Helpline number: +64 9969 5453

Call centre Hours : 09:00 – 15:00

Helpline Email:

To chat with our representatives, please click here.

For applicants with disabilities kindly proceed to the concierge of the adjoining Crown Plaza hotel and seek guidance to enter the Huawei Center facility. You will be guided towards the Canada visa application centre situated at level 11 of Huawei Centre.

Please call at +64 9969 5453 to seek any assistance from the CVAC staff.

Note: Please do not include any personal information in E-mails, SMS text messages or any other non-secure form of electronic communication.