HOW TO APPLY
Submit Your Application In-Person
Note: You may need to give your fingerprints and photos (biometrics) at a Visa Application Centre when you apply for a visitor visa, study or work permit, or permanent residence . Visit Canada.gc.ca/biometrics for more information.
Scheduling an appointment for Biometric Enrolment is optional – walk-in clients are always welcome to submit their biometrics without a prior appointment. Note however that a planned visit with a preferred time slot via an appointment at the Visa Application Centre guarantees prompt service, thus eliminating longer waiting time resulting in inconvenience. You can schedule an appointment at the nearest Visa Application Centre, either through the VAC website or by calling the call center at +243 81 434 4466
Temporary resident visa, study and work permit applicants only need to give biometrics once every 10 years;
- However, permanent residence applicants will need to give biometrics with each application.
- If you have applied for a temporary resident visa, study or work permit in the past and are unsure if the biometrics have been provided, Please refer to the IRCC website (Canada.gc.ca/biometrics), and “Find out if your biometrics are still valid”
- Refer to the IRCC website for a list of visa-required countries for temporary residents: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/entry-requirements-country.html
- For the purposes of biometric collection, nationality is based on the nationality you have declared in question number 6 (*Citizenship) on the IRCC application form.
- Applicants who have submitted an application online to IRCC must present a Biometric Instruction Letter to enrol their biometrics. To find out more about biometrics visit the IRCC website
Applicants applying in person at a VAC do not need to present a Biometric Instruction Letter.
- Nationals from Europe, Africa and the Middle East and those who are already biometrics required from Asia and the Americas only need to provide biometrics once every 10 years for temporary resident visa, study or work permit applications. However these permanent resident applicants will need to give biometrics regardless of whether they gave biometrics in the past.
Read complete information on visa/permit requirements on the IRCC website and download the appropriate application forms and checklist relevant to the purpose of your visit. Please refer to the “Prepare Your Application” page to obtain details on visas/permits.
Fill out the application form and other relevant documents electronically and print.
If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign the CVAC waiver form and attach it with your application form. Failure to provide a completed and signed CVAC waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.
Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer.
IMPORTANT :If a completed and signed CVAC consent form is not included with the application, we will NOT be able to assist you, and your application will be returned to you.
Pay visa fees and biometric fee, if required, as per instructions in the IRCC website. Please note that when submitting application via the CVAC, in person or by mail, visa fees must be paid in addition to CVAC (IOM) service charge.
Visit your local Canada Visa Application Centre (CVAC) and make sure you bring your passport, photographs, completed forms and all supporting documents as per checklist and IRCC fee and payment instructions. Applicable CVAC service charges will be levied. Please ensure you bring an accepted method of payment.
Once you are at CVAC, pay the service charges, hand your complete application and obtain a receipt. This receipt contains your unique tracking number which you will need to track the progress of your application online.
Important Note: If you need to provide biometrics, your $85 CAD biometric fee covers the CVAC service charge for application handling.
Mail Your Application
Note: You may need to give your fingerprints and photos (biometrics) at a Visa Application Centre when you apply for a visitor visa, study or work permit, or permanent residence Visit Canada.gc.ca/biometrics for more information
Important Note: If you need to give your biometrics, DO NOT submit your application by mail to this Canada Visa Application Center. You must submit your application in person. The Canada Visa Application Center will collect your biometrics at the same time you submit your application.
Note for Permanent Resident Applicants and Online Applicants: If you are a Permanent Resident applicant or a Temporary Resident applicant who has submitted their application online, you can submit your biometrics ONLY when you have received a Biometric Instruction Letter (BIL) from IRCC. You cannot give your biometrics unless you have received this letter.
Read the complete information on the visa/permit requirements on IRCC website and download the appropriate application forms and checklist relevant to the purpose of your visit.
Fill out the application form and other relevant documents. For best results
Print on white, bond-quality, non-glossy paper
Use of a laser printer is recommended
Important Note: Please inspect your printed form to confirm that barcodes appear on the last page (page 5 of 5). Insert the barcode sheet on the top of the all forms. The barcodes should appear clear and be free of any distortions smudges or fading or it may slowdown the application process.
If you are unable to provide all the supporting documents as mentioned in the official IRCC checklist, you are required to fill out and sign the waiver form and attach it to your application form.
Failure to provide a completed and signed waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.
Note: If a completed and signed VFS Global consent form is not included with the application, we will be unable to assist you, and be obligated to return the application
Pay visa fees for each applicant and biometric fee, if required, as per instructions in the IRCC website. Visa fees are to be paid by bank deposit at a BIAC branch, account no. 330-003707-02.
Important: If your application is received without the correct payment for visa fees, we will not be able to assist you and your application will be returned to you.
Pay required CVAC Service Charge fees, and any fees for additional CVAC services, as per the Service Charge Schedule provided on the CVAC Website.
IMPORTANT: If your application is received without the correct payment for CVAC service charges, we will not be able to assist you and your application will be returned to you
Payment Instructions for Service Charges:
Please make a bank deposit for the CVAC service charges in the following account:
Coin des av Col Lukusa & Ngongo-Lutete
P.O. Box 9999 Kinshasa 1 - Gombe
Democratic Republic of Congo
Account no. 0300332 129 – CANVAC
Step 6Arrange forms and documents according to the IRCC checklist.
Step 7Complete and sign the CVAC Mail-in Application Checklist, make sure you include it along with the application.
Step 8Decide how you want your documents to be returned to you.
Document collection or delivery after processing of your application by the Canadian Visa Office:
- If you have opted for collection of your documents in person or through an authorized representative, you will receive an email notification advising you to collect your documents from the CVAC.
- If you have opted for return of documents through courier, the CVAC will courier the documents upon receipt from the Canadian Visa Office.
Step 9Courier your completed and signed application forms, supporting documents, and checklists, along with the CVAC consent form, your original passport, photographs, proof of visa and service fee paid in a sealed envelope to:
Canada Visa Application Centre,
International Organization for Migration (IOM)
Colonel Mondjiba Avenue
Rf/Unité Médicale MONUSCO
(across from Embassy of France)
Kinshasa/Ngaliema Democratic Republic of Congo
Please be sure to include a pre-paid mailer with Priority or Express Mail service (DHL, FEDEX, UPS, etc.) in your application with your name and address on it.
Step 10Track your delivery with the postal or courier company used to submit your application(s) to the CVAC.
You will receive an email notification containing your application tracking ID from the CVAC within 2 working days of receipt of your application.
Submit Your Passport
If you have received notification from the Government of Canada requesting your passport, your passport along with that request letter may be submitted through Canada Visa Application Centre of your choice. You should submit your passport(s) at the same VAC where you recently provided your biometrics to avoid paying additional fees.
With your passport(s), make sure you include:
- The passport request letter you received from IRCC
- Any applicable visa application centre (VAC) fees, such as passport transmission fees, courier fees etc.
- Your contact information, including your email, phone number and return address
- The VAC consent form
How to submit your passport:
Once you receive notification from the Government of Canada requesting your passport, you can submit the passport (s) and that request letter along with documentation noted above:
- In person/ through an authorized representative at the CVAC. Or,
- By courier/mail to the CVAC address mentioned on the ”Contact Us” page.
To retrieve your passport, you have the choice of;
- Picking up the passport in person or through an authorized representative at the CVAC, or
- Sending a prepaid self-addressed courier return envelope along with your passport and request letter
The Passport Transmission Services offered by the CVACs will enable you to;
- Get your passport delivered to the Canadian Visa Office in a timely and safe manner.
- Track the status of your passport by using the Tracking tool on the CVAC website