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HOW TO APPLY

Submit Your Application In-Person

Step 1

Read complete information on visa/permit requirements on the IRCC website and download the appropriate application forms and checklist relevant to the purpose of your visit. Please refer to the “Prepare Your Application” page to obtain details on visas/permits.

As of 4 September 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

Step 2

Fill out the application form and other relevant documents electronically and print.

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign the CVAC waiver form and attach it with your application form. Failure to provide a completed and signed CVAC waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.

Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer.

Step 3

Read the privacy policy, fill out the CVAC consent form and attach it with your application form.
IMPORTANT :If a completed and signed CVAC consent form is not included with the application, we will NOT be able to assist you, and your application will be returned to you.

Step 4

Pay visa fees and biometric fee, if required, as per instructions in the IRCC website. Please note that when submitting application via the CVAC, in person or by mail, visa fees must be paid in addition to CVAC (IOM) service charge.

Step 5

Visit your local Canada Visa Application Centre (CVAC) and make sure you bring your passport, photographs, completed forms and all supporting documents as per checklist and IRCC fee and payment instructions. Applicable CVAC service charges will be levied. Please ensure you bring an accepted method of payment.

Step 6

Once you are at CVAC, pay the service charges, hand your complete application and obtain a receipt. This receipt contains your unique tracking number which you will need to track the progress of your application online.

Important Note: If you need to provide biometrics, your $85 CAD biometric fee covers the CVAC service charge for application handling.

Mail Your Application

Review information on visitor visa, study permit or work permit requirements on the IRCC website and download appropriate application forms and checklists based on the purpose of your visit.

Since 23 October 2013, citizens of Democratic Republic of Congo aged between 14 and 79 must provide their biometric data (fingerprints and photographs) upon presentation of an application for visitor visa.

Step 1

Review information on visitor visa, study permit or work permit requirements on the IRCC website and download appropriate application forms and checklists based on the purpose of your visit.

Step 2

Fill out the application form and other relevant documents electronically and print.

Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer.

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign the CVAC waiver form and attach it with your application form.

Failure to provide a completed and signed CVAC waiver form may result in additional delays or refusal of your application for a visa, permit or travel document

Step 3

Read the privacy policy, fill out the CVAC Consent Form and attach it with your application form.
Important: If a completed and signed CVAC consent form is not included with the application, we will NOT be able to assist you, and your application will be returned to you.

Step 4

Pay visa fees for each applicant and biometric fee, if required, as per instructions in the IRCC website. Visa fees are to be paid by bank deposit at a BIAC branch, account no. 330-003707-02.
Important: If your application is received without the correct payment for visa fees, we will not be able to assist you and your application will be returned to you.

Step 5

Pay the required IOM Service Charge, the return courier fee, and any fees for additional CVAC services, as per the instructions provided on the CVAC website in the services and service charge schedule section to the following bank account.

Important: If your application is received without the correct payment for visa fees, we will not be able to assist you and your application will be returned to you.

  • Payment instructions for CVAC service charges:

    Pay CVAC service fees by bank deposit as follows according to the service and fee schedule :

    Citigroup Congo
    Coin des av Col Lukusa & Ngongo-Lutete
    P.O. Box 9999 Kinshasa 1 - Gombe
    Democratic Republic of Congo
    Account no. 0300332 129 – CANVAC

    Important; if you must provide your biometric details, the CVAC will collect them at the time your application is presented. Do not send your application to CVAC by mail.

Step 6

Arrange forms and documents according to the IRCC checklist.

Step 7

Complete and sign the CVAC Mail-in Application Checklist, make sure you include it along with the application.

Step 8

Decide how you want your documents to be returned to you.
Document collection or delivery after processing of your application by the Canadian Visa Office:
  1. If you have opted for collection of your documents in person or through an authorized representative, you will receive an email notification advising you to collect your documents from the CVAC.
  2. If you have opted for return of documents through courier, the CVAC will courier the documents upon receipt from the Canadian Visa Office.

Step 9

Courier your completed and signed application forms, supporting documents, and checklists, along with the CVAC consent form, your original passport, photographs, proof of visa and service fee paid in a sealed envelope to:
Canada Visa Application Centre,
International Organization for Migration (IOM)
Colonel Mondjiba Avenue
Concession Cotex
Rf/Unité Médicale MONUSCO
(across from Embassy of France)
Kinshasa/Ngaliema Democratic Republic of Congo

Step 10

Track your delivery with the postal or courier company used to submit your application(s) to the CVAC.

Step 11

You will receive an email notification from the Canada Visa Application Centre providing your application tracking ID.

You should expect to receive this tracking email ID within 2 working days from the date the application is received at the Canada Visa Application Centre.

Important: If you must provide your biometric data, related charges of $85.00 CAD cover CVAC service charges for processing of applications.

Submit Your Passport

If you have received notification from the Government of Canada requesting your passport, your passport along with that request letter may be submitted through this Canada Visa Application Centre (CVAC).

Please note that there will be a Service Charge for the above service. The details can be obtained here.

With your passport(s), make sure you include:

  • The passport request letter you received from IRCC
  • Any applicable visa application centre (VAC) fees, such as passport transmission fees, courier fees etc.
  • Your contact information, including your email, phone number and return address
  • The VAC consent form

How to submit your passport:

Once you receive notification from the Government of Canada requesting your passport, you can submit the passport and that request letter:

  1. In person/ through an authorized representative at the CVAC. Or,
  2. By courier/mail to the CVAC address mentioned on the ”Contact Us” page.

To retrieve your passport, you have the choice of;

  1. Picking up the passport in person or through an authorized representative at the CVAC. Or
  2. Sending a prepaid self-addressed courier return envelope along with your passport and request letter

The Passport Transmission Services offered by the CVACs will enable you to;

  1. Get your passport delivered to the CVO in a timely and safe manner.
  2. Track the status of your passport by using the Tracking tool on the CVAC website