Visa information

Introduction

Changes to temporary resident fees. See the CIC news release for more information.

VFS Global is pleased to announce the opening of the Canada Visa Application Centre (CVAC) across China on 12 November 2013.

CVAC is the exclusive service provider for the Government of Canada, authorised to accept applications in all temporary resident categories (visitor visas, study and work permits) and travel document applications from Canada’s permanent residents in China. 

CVAC is authorised to provide administrative support services, such as; the collection of visa applications and return of passports in sealed decision envelopes to applicants. CVAC can also assist in scheduling interviews on behalf of the Canada visa office.
The decision to issue or refuse a visa is made solely by immigration officers of Citizenship and Immigration Canada (CIC). All applications will be assessed in accordance with Canada’s immigration visa rules and guidelines. CVAC has no role or influence over the outcome of an application and will not offer any evaluative advice.
 

Temporary Resident Visa / Permits and Travel Documents Application Process

 
Step 1 : Read complete information on visa/permit requirements on the CIC website and download the appropriate application forms and checklist relevant to the purpose of your visit. Please refer to the “All About Your Visa” page to obtain details on visas/permits.

As of 4 September 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.
Step 2 : Fill out the application form and other relevant documents.
Step 3 : Mandatory requirement: Read the privacy policy, fill out the consent form and attach it with your application form. If a completed and signed consent form in not included with the application, we will not be able to assist you, and will be obligated to return the application to you. In addition, if your visa application is submitted online, please provide a valid email address upon your submission of passport and relevant documents in VAC.
Step 4 : See what your visa fees are in the CIC fee schedule
Step 5 : Visit your local Canada Visa Application Centre (CVAC) and make sure you bring your passport, photographs, completed forms and all supporting documents as per checklist and CIC fee instrument. Applicable CVAC service charges will be levied.

Important Note: If you need to give your biometrics, the CVAC will collect your biometrics at the same time you submit your application. DO NOT submit your application by mail to this CVAC.
Step 6 : Once you are at CVAC, pay the service charges, hand your complete application and obtain a receipt. This receipt contains your unique tracking number which you will need to track the progress of your application online.

Important Note: If you need to give your biometrics, the CVAC will collect your biometrics at the same time you submit your application. DO NOT submit your application by mail to this CVAC.

 
 
As of 4 September 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

Important Note: If you need to give your biometrics, DO NOT submit your application by mail to this CVAC. You must submit your application in person. The CVAC will collect your biometrics at the same time you submit your application.

Step 1 : Review information on visitor visa, study permit or work permit requirements on the CIC website and download appropriate application forms and checklists based on the purpose of your visit. Please refer to the “All About Your Visa” page to obtain details on visas/permits.
Step 2 : Fill out the application form and other relevant documents electronically and print.

We strongly recommend that the forms (Including the barcoded sheets) are printed on a white, bond quality, non-glossy paper, using a laser printer.
Step 3 : Mandatory requirement: Read the Privacy Policy; complete and sign the consent form, and attach it with the CIC application form and other supporting documents.

If a completed and signed consent form in not included with the application, we will not be able to assist you, and will be obligated to return the application to you. In addition, if your visa application is submitted online, please provide a valid email address along with your passport and relevant documents via mail-in.
Step 4 : See what your visa fees are in the CIC fee schedule
Step 5 : Pay required CVAC Service Charge fees, and any fees for additional CVAC services, as per the Service Charge Schedule provided on the CVAC Website.

Payment Instructions for Service Charges:
The Canada Visa Application Centre will levy a logistic fee of RMB 209.00per application (Online Application RMB167 per application). Additional charges of RMB 48.50 per applicant for courier services。

Payment may be made in RMB either by direct deposit in bank account OR by online transfer to the bank account specified below:

Beijing北京  
Bank Name:银行名称 Bank of China, Embassy District Branch
Account Number:账号 342 860 268 969
Account Name:账户名称 Visa Service Centre of Beijing Shuangxiong Foreign Service Co.
Shanghai上海  
Bank Name:银行名称 China CITIC Bank,Shanghai Branch,LuWan Subbranch
Account Number:账号 7313510182600039041
Account Name:账户名称 Shanghai Shenhui Overseas Affairs Service CO. LTD Canada Visa Application Center
Guangzhou广州  
Bank Name:银行名称 Industrial and Commercial Bank of China, Guangzhou No.2 Branch
Account Number:账号 3602 0005 1920 0501 304
Account Name:账户名称 Guangdong CTS Visa Consulting Service Co., Ltd.
Chongqing重庆  
Bank Name:银行名称 Bank of China, Chongqing Jiefangbei Branch
Account Number:账号 113 013 634 166
Account Name:账户名称 Chongqing Eastonk Consulting Co., Ltd.

Step 6 : Arrange forms and documents according to the checklist.
Step 7 : Complete and sign the Mail-in Application Checklist, make sure you include it along with the application(s).
Step 8 : Mail in your completed and signed application forms and checklists, signed consent form, along with your passport, photographs, all required documents as per checklist and proof of payment for visa fee and service and courier charge fees (see payment instructions in step 4 above). Place everything in a sealed envelope and mail it to Canada Visa Application Centre (CVAC), Address.

Beijing
12F, Tower A, Central Point Plaza,
No. 11, Dongzhimen South Ave,
Dongcheng District, Beijing, China, 100007 
Helpline: 010-57636878
Email: infopek.cacn@vfshelpline.com 

Shanghai
2F, Guangdong Development Bank Building, No.555, 
Xujiahui Road, 
Shanghai, 
PRC - 200023 
Helpline:021-63901830 
Email: infosha.cacn@vfshelpline.com

Guangzhou
Room No. 351, 3rd Floor, 
Cheng Jian Mansion, 
189 Ti Yu Road West, 
Tianhe District, 
Guangzhou, 
510620, PRC 
Helpline:020- 38898475
Email: infocan.cacn@vfshelpline.com

Chongqing
33-D, HNA-Poly International Centre,
235 Minsheng Road, Yuzhong District
Chongqing PR.China-400010
Helpline:023-63721388 
Email: infopek.cacn@vfshelpline.com
Step 9 : Track your delivery with the postal or courier company used to submit your application(s) to the CVAC.
Step 10 : You will receive an email notification containing your application tracking ID from the CVAC within 2 working days of receipt of your application. 
Step 11 : After processing of your application by the Canadian Visa Officer, your documents will be returned through courier.

Frequently Asked Questions (FAQs):

  What if my application is incomplete?

You must send a completed application to the CVAC using the CIC checklist and other instructions provided in the Mail In procedure.

If your application is found to be incomplete, the CVAC will send you an email informing you of deficiency (ies) in your application. You must provide all the necessary documents to the CVAC within 10 working days from the date of receipt of the email.

Or,

You will be required to provide the CVAC with your written consent to submit the application to the Canadian Visa Office with the deficiencies.
  What happens to my application if I am unable to provide the required documents as notified by the CVAC?

Your application will be returned using the courier charges paid by you.

Alternatively, you may choose one of the following options:

  Provide your written consent for the CVAC to submit the application to the Canadian Visa Office with the deficiencies; or
  Send a prepaid, self-addressed courier envelope to enable the CVAC to return your documents; or
  Collect your documents from the CVAC in person or through an authorized representative. Please note that in such cases the CVAC service charges are non-refundable.
  What will happen to my application if I have not followed the visa fee payment instructions or CVAC service charge payment instructions?

The CVAC will be unable to process your application if the Visa Fee Payment instructions are not followed. The CVAC will contact you to inform you of the discrepancy and will keep your application on hold until they receive a confirmation that the above instructions have been complied with. To avoid delays, you must ensure that the visa fee payment and CVAC service charge instructions are followed prior to sending your application(s) to the CVAC.
  What can I do if the CVAC does not offer a courier service to return my documents?

The CVAC service charge schedule on the CVAC website indicates whether a courier service is available or not. If the CVAC does not offer such a service, you must include a prepaid, self-addressed courier envelope along with your application(s). Please note that if you are sending multiple applications and a single courier envelope, the CVAC will be able to courier only the documents for processed applications. You will be asked to send additional courier envelope to courier the documents for any remaining application(s) which is still under process. Alternatively you may choose to pick up the documents from the CVAC in person or through an authorized representative.
  What should I do if I don’t receive any tracking email ID or information on my application within 10 working days from the receipt of my application(s) at the CVAC?

Please send an email to the CVAC of your choice along with the following information and the CVAC will contact you within 2 working days after receiving your email:

  Your full name
  Your full address
  Your telephone number with area code
  Airway bill number/consignment number and date on which the application was couriered

Note: You must not include any personal information other than as specified above.
  How can I track my application?

Once the CVAC receives your application and confirms that it is complete and ready for processing by the Canadian Visa Office, your application is registered in the CVAC System and an email notification is sent to you with your Unique Tracking ID. You can track your application using your Unique Tracking ID;

  Using the tracking tool on the CVAC website
  By contacting the Call Centre
  In person at the CVAC
  Through Email notification

 
 
If you have received notification from the Government of Canada requesting your passport, your passport(s) along with the passport request letter may be submitted through the Canada Visa Application Centre (CVAC) of your choice.

Please note that there will be a Service Charge for the above services. Courier charges where applicable are separate from the Service Charge applicable for Passport Transmission Services. The details can be obtained here.

How to submit your passport:

Once you receive notification from the Government of Canada requesting your passport, you can submit the passport(s) and that request letter:

1. In person/ through an authorised representative at the CVAC
  Or,
2. By courier/mail to the CVAC address mentioned on the ”Contact Us” page.

To retrieve your passport(s), you have the choice of;

1. Picking up the passport in person from the CVAC or;
2. Requesting return of passport by courier or;
3. Sending a prepaid self-addressed courier return envelope along with your passport and request letter

The Passport Transmission Services offered by the CVACs will enable you to;

1. Get your passport delivered to the CVO in a timely and safe manner.
2. Track the status of your passport by using the Tracking tool on the CVAC website

 

Track Your Application Online

To track the status of your temporary resident application (visitor visa, study or work permit) or Canada permanent resident travel document application applied at the Canada Visa Application Centre in China, please click on the link below:
Track Your Application