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HOW TO APPLY

Submit Your Application In-Person

Important Note:

Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa Application Centres (CVAC) in Australia. Depending on your nationality, you may already need to give biometrics.

Since July 31, 2018 – applicants from Europe, Middle East and Africa

Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp

Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience

Please note, for the sole purpose of scheduling appointment VFS Global will collect Personal Information from the applicant. A consent form to this regard will be required from the applicant.

  • For Emergency Appointment scheduling please check to confirm that you have the required documents that will qualify you as an emergency category, failure to produce this will result to your appointment being nullified
  • Please click here to Schedule an Appointment

Temporary resident visa, study and work permit applicants only need to give biometrics once every 10 years

  • However, permanent residence applicants will need to give biometrics with each application.
  • If you have applied for a temporary resident visa, study or work permit in the past and are unsure if the biometrics have been provided, please refer to the IRCC website ( Canada.gc.ca/biometrics), and “ Find out if your biometrics are still valid
  • Refer to the IRCC website for a list of countries that require a visa for temporary residents: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/entry-requirements-country.html
  • For the purposes of biometric collection, nationality is based on the nationality you have declared in question number 6 (*Citizenship) on the IRCC application form
    • It is advised that you keep your hands henna-free at the time of your Biometric Appointment to ensure unimpeded biometric enrollment. Non-compliant applicants will be asked to visit the Visa Application Centre with a fresh appointment after 30 calendar days. Kindly adhere to this requirement to avoid delays and multiple visits to the centre.

Two ways of submitting visa application to Canada

  1. Paper Application
  2. E-Application

Paper Application

Step 1 :

Read complete information on the visa/permit requirements on IRCC website and download the appropriate application forms and checklist relevant to the purpose of your visit. Please refer to the “ Prepare Your Application” page to obtain details on visas/permits.

Step 2 :

Fill out the application form electronically Completed Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer.

Please ensure that 2D barcode is printed clearly and on high quality paper. Downloaded and hand-written forms will not be accepted.

If an applicant is unable to complete a paper application by themselves and require assistance to do so, they can avail VFS Global’s chargeable Assisted Service – Paper Application, at the Visa Application Centre. Service is available for both biometric and non-biometric applicants.

Applicants will be required to complete a Visa Application Centre consent form for Assisted Service – Paper Application.

Using the centre’s self-service workstation, the staff will provide assistance in filling out the paper application form by transcribing the applicant’s responses and entering the data accordingly. Applicants are requested to check the accuracy of the transcribed data before signing the application form.

If you prefer to fill out the form at the Visa Application Centre, our self-service workstation is available at an hourly charge.

Please visit the Additional Service page for more information.

Step 3 :

Complete supporting documents as per the IRCC document checklist relevant to the visa category

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign a waiver form and attach it with your application. Please note, failure to provide the requested documents as stated in the IRCC document checklist may result in additional delays or refusal of your application for a visa, permit or travel document.

Read the Privacy Policy, fill out the VFS Consent Form and attach it with your application.

Important: If a completed and signed VFS consent form is not included with the application, we will NOT be able to assist you, and your application will be returned.

Step 4 :

  • Pay the Government of Canada Fee and biometric fee (if required) as per instructions on the IRCC website Pay your fees

Step 5 :

If you are NOT REQUIRED to submit biometrics, visit your local Canada Visa Application Centre along with your passport, photographs, completed forms, the Government of Canada Fee, and all the supporting prelisted in the IRCC document checklist. Applicable Visa Application Centre service charges for package transmission and Assisted Service – Paper application will be charged to you at the time of the application submission.

If you are REQUIRED to submit biometrics, prior appointment is mandatory for biometric enrolment.

Please note that appointments are mandatory in order to enrol biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.

Important Note: If you need to give your biometrics, the biometric fee of CAD85 covers the Canada Visa Application Centre service charge for Package Transmission and Assisted – Paper Application. Charges for additional services are not included

Step 6 :

On your appointment date (if applicable), please arrive at the Visa Application Centre with the appointment letter 15 minutes prior to the scheduled time.

Please bring your completed and printed application forms, supporting documents, Government of Canada fee payment receipt, original passport and two copies of the passport bio data page.

If you are not required to submit biometrics, please visit the Visa Application Centre during business hours.

Once you are at the Canada Visa Application Centre, your application and biometric (if applicable) will be collected. Pay the applicable Visa Application Centre service charges and obtain a receipt. This receipt contains your unique tracking number which you will need to track the progress of your application online.

Important Note: If you need to provide biometrics, your CAD85 biometric fee covers the Canada Visa Application Centre service charge for application handling.

E-Application

Important Note:

Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa Application Centres (CVAC) in Australia. Depending on your nationality, you may already need to give biometrics.

Since July 31, 2018 – applicants from Europe, Middle East and Africa

Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp

Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.

  • Applicants requesting emergency appointments for the purpose of biometric collection may do so provided suitable proof of the emergency is presented at the time of the appointment. Suitable proof may include a note or other documentation from an official. Please note that this proof only needs to be presented and will not be collected by the VAC, and that this will provide an emergency biometric appointment but not affect IRCC’s processing time for the application. For any further information or questions, the Contact Centre is able to assist with any inquiries.
  • Please click here to Schedule an Appointment
  • It is advised that you keep your hands henna-free at the time of your Biometric Appointment to ensure unimpeded biometric enrollment. Non-compliant applicants will be asked to visit the Visa Application Centre with a fresh appointment after 30 calendar days. Kindly adhere to this requirement to avoid delays and multiple visits to the centre.

Step 1 :

Complete instructions on how to submit a visa application via E-Application can be found on the IRCC website “ Apply Online”.

Applicants who are REQUIRED to submit biometrics after successfully submitting an E-Application will receive a notification in a form of a Biometric Instruction Letter (BIL). Upon receipt of the BIL, you will be required to visit the Visa Application Centre to submit biometrics.

Step 2 :

If you are REQUIRED to submit biometrics, prior appointment is mandatory for biometric enrolment.

Once an appointment is scheduled, an appointment letter will be generated along with a reference number.

The appointment letter will provide details of the date, time and location of the appointment, along with other relevant information regarding security at the centre, additional services, etc.

Prior to 31 December 2018, applicants required to submit biometrics may come to the Visa Application Centre at their convenience within business hours.

If you are NOT REQUIRED to submit biometrics, please wait for the decision of your application and check your MyCIC account for further instructions.

Step 3 :

On the date of your appointment (if applicable) please arrive at the centre 15 minutes prior to your appointed time.

Please bring your original passport, appointment letter, and Biometric Instruction Letter.

Upon completion of biometric enrolment, you will be provided a receipt confirming that your biometric has been collected at the Canada Visa Application Centre.

Step 4 :

Once a decision has been taken on your visa application, you will be notified via email to submit your passport through a Passport Request Letter. If you are unsure of emails from IRCC getting delivered to you, please check your my CIC account periodically for updates.

Upon receipt of the Passport Request Letter, please submit your original passport, along with the Passport Request Letter, at the Visa Application Centre.

For complete guidance on how to submit your passport, please click on Submit Passport

Mail Your Application

Read the complete information on the visa/permit requirements on the IRCC website and download the application form and checklist relevant to the purpose of your visit. Please refer to the “VISA TYPES” page to obtain details on visa/permit categories.

Important Note:

Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa Application Centres (CVAC) in Australia. Depending on your nationality, you may already need to give biometrics.

Since July 31, 2018 – applicants from Europe, Middle East and Africa

Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp

Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.

If you opt to Mail-In your application, please ensure that the Application package includes:

  1. Completed applicable forms
  2. Checklist
  3. Supporting documents and a copy of the passport bio data page
  4. Proof of payment for Government of Canada Fee and biometric fee (if required)
  5. Visa Application Centre service charge in the form of a Bank Draft/Bank Cheque in favor of Visa Rep Services. (as applicable)

It is advised that you keep your hands henna-free at the time of your Biometric Appointment to ensure unimpeded biometric enrollment. Non-compliant applicants will be asked to visit the Visa Application Centre with a fresh appointment after 30 calendar days. Kindly adhere to this requirement to avoid delays and multiple visits to the centre.

If you are mailing in your application package to a Visa Application Centre, please use the biometric validity tool to check if you are required to enroll biometrics at a VAC ( Click here).

Once you receive a notification to enroll biometrics, please ensure you schedule and appear for an appointment within 10 working days at the same VAC where you have mailed your application

Step 1 :

Read the complete information on the visa/permit requirements on IRCC website and download the application form and checklist relevant to the purpose of your visit. Please refer to the “Prepare Your Application” page to obtain details on visas/permits

Step 2 :

Fill out the application form electronically. Completed forms (including the barcoded sheets) are to be printed on a white non-glossy quality bond paper using a laser jet printer. Please ensure that 2D barcode is clearly printed and on high quality paper. Downloaded and hand-written forms will not be accepted.

Complete supporting documents as per the IRCC document checklist relevant to your visa category.

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign a waiver form and attach it with your application. Please note, failure to provide the requested documents as stated in the IRCC document checklist may result in additional delays or refusal of your application for a visa, permit or travel document.

It is recommended that you provide supporting documents as listed on the official IRCC document checklist, failure to do so may result in additional delays or refusal of your Visa, Permit, or Travel Document application.

If you are unable to provide all the supporting documents as mentioned in the checklist, you are required to fill out and sign the waiver form and attach it to your application.

Step 3 :

Read the Privacy Policy, fill out the VFS Consent Form and attach it with your application form.

Important: If a completed and signed VFS consent form is not included with the application, we will NOT be able to assist you, and your application will be pending until the VFS Global Consent Form is completed and submitted.

Step 4 :

Pay the Government of Canada and biometric fees (if required) as instructed on the IRCC website Pay your fees

Step 5 :

Pay required Canada Visa Application Centre Service Charge, and any additional Canada Visa Application Centre services fees, as per the Service Charge Schedule provided on the Canada Visa Application Centre Website.

If you are NOT REQUIRED to submit biometrics, applicable VAC service charges for package transmission and Assisted Service – Paper Application must be paid over and above the charges for any optional services availed at the Canada Visa Application Centre.

Payment Instructions for VFS Global Service Charges:

  • VFS Global service charges need to be paid via Bank Cheque/Bank draft acquired from any local banks in Australia; Amount must be in Australian Dollars ONLY. The Bank Cheque/Bank draft to be made out to “Visa Rep Services.”
  • We do not accept personal or company cheques.
  • Bank draft must be valid for at least six (6) months from the date of issuance.
  • Payment amount must be the exact service charge fee for your application

Important: If your application is received without the correct payment for Canada Visa Application Centre service charges, we will not be able to assist you and your application will be held pending until the VAC service charges are paid.

Note: If you need to provide your biometrics, the biometric fee of CAD85 covers the Canada Visa Application Centre service charge for Package Transmission and Assisted – Paper Application. Service charges for additional services are not covered.

For the complete list of VAC service charges, please check Service Charge and Service Schedule

Step 6 :

Arrange forms and documents according to the IRCC checklist.

Step 7 :

Complete and sign the CVACMail-in Application Checklist, Ensure you include it along with the application(s).

Step 8 :

Choose if you would prefer to have your processed documents sent to you via courier, or returned to the VAC to be picked up by you or an authorized representative.

Document collection or delivery after processing of your application by the Canadian Visa Office:

  1. If you have opted for the collection of your documents in person or through an authorized representative, you will receive an email notification advising you to collect your documents from the Canada Visa Application Centre.
  2. If you are availing of our courier service your passport will be delivered to your preferred address, Please ensure you clearly indicate the delivery address in your application package. Please note, this service carries an additional charge. To know more, visit Canada Visa Information – Australia- Services and Service Charge Schedule

Step 9 :

  • Mail in or courier your completed and signed application forms and supporting documents as per checklists, along with a copy of your valid passport, recent photographs, confirmation of the Government of Canada Fee payment, biometrics fee (if applicable) and VFS Global service fee charges via Bank Draft/ Bank Cheque Place all in a sealed envelope and send to

    Canada Visa Application Centre-Sydney
    Level 18,
    Australia Square,
    264 George Street,
    Sydney 2000, NSW

    Canada Visa Application Centre-Melbourne
    190 Queen Street,
    Melbourne Victoria 3000

Step 10 :

Track your delivery with the postal or courier company used to submit your application(s) to the Canada Visa Application Centre

Step 11 :

You will receive an email notification containing your application tracking ID from the Canada Visa Application Centre within two (2) working days of the receipt of your application.

Process at the Canada Visa Application Centre for Mail-in applications

  • On receipt of the Mail-in application at the Canada Visa Application Centre (Canada Visa Application Centre), the application will be recorded on the VFS Global portal, and a tracking and reference number will be generated for the application.
  • An auto-email will be triggered, providing a reference and tracking number for the application, or for insufficiency in the application pack, if any. If no email address is provided, you will be contacted via the phone number provided.
  • If biometrics is required, applicants with complete applications will be notified via email or phone call to schedule an appointment for biometric enrolment within 10 working days at the centre.

    Please note that appointments are mandatory in order to enrol biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.

  • Once an appointment is scheduled, an appointment letter will be generated along with a reference number.
  • Incomplete or deficient applications will be kept pending, and applicants will need to submit the missing details/documents within 10 working days. If applicant fails to complete the application within 10 days, the application package will be returned

If the deficiency pertains to an incorrect application form or details therein, the applicant will have the option to send a correct and completed application form, or avail the additional service at the Visa Application Centre for Assisted – Paper Application, or complete the form themselves using the self-service workstation.

For complete details please check Additional Services offered at the Visa Application Centre.

If the deficiency pertains to Government of Canada fee payment or biometrics fee (if applicable) the applicant has the option to mail-in the correct Government of Canada fee and biometrics fee confirmation receipt generated from the IRCC payment portal to the Visa Application Centre

If the deficiency pertains to Canada Visa Application Centre service charges and additional Service charges, applicant will have the option to mail-in the correct fee payment in the form of a Bank draft, or pay the fee in cash at the Visa Application Centre at the time of the biometrics appointment.

If biometrics is not required, the applicant can either visit the centre him/herself; mail-in the Visa Application Centre fee payment in the form of a Bank Draft.

For complete instructions on how to pay the Visa Application Centre service charge, please check Service and Service Charge Schedule

Submit Passport and Other Documents

If you have received a notification from the Government of Canada requesting for your passport, you have either:

  1. Applied online as E-app or;
  2. You are a PR applicant whose application has been finalized and now requires the passport to be submitted

    Your passport, along with the passport request letter, may be submitted through the Canada Visa Application Centre of your choice.

    Please note that there will be a service charge for the above services. The details can be obtained here.

You can submit your passport:

  • In person – Bring your original passport, along with the passport request letter, to the Visa Application Centre (VAC).Submitting your passport at the VAC entails a service charge of package transmission fee.
  • Through an authorized representative Send in your original passport, along with the pre-printed passport request letter and a duly filled VFS Global Consent Form for the authorized representative, to the VAC. Submitting your passport at the VAC entails a service charge of package transmission fee.
  • Mail-in Send your passport, along with the passport request letter, to the VAC. Submitting your passport at the VAC entails a service charge of package transmission fee. This should be paid in the form of a Bank Draft made payable to “Visa Rep Services”. Please note courier service fee for return of passport is separate from package transmission fee.
  • For complete details on VAC service charges please check Service and Service Charge Schedule

Important Note:

In the case of a PR applicant whose application has been finalized and who has been instructed to submit his/her passport, a photograph as per required specifications, and a completed Appendix B might be requested as well. Please check the instructions sent to you for complete information and guidance. Submitting your passport at the VAC entails a service charge of package transmission fee.

Please click here for photograph specification as required by IRCC.

Upon completion of the passport submission process you will be provided a receipt in the form of an Invoice-cum-Receipt (ICR), indicating the total amount paid based on additional services availed at the VAC. ICR will likewise contain the application reference number and tracking number which can be used to track the application online

In the case of Mail-in passports, ICR will be inserted in the return decision envelope.

Upon return of the passport from the Canada Visa Office to the VAC, applicant may either:

  • Collect the passport in person at the CVAC. Bring a valid ID and the receipt issued at the CVAC at the time of submission.
  • Authorize someone on your behalf to collect the passport. To do so please complete the VFS Global Consent Form and ensure that the authorized person brings along valid government issued identification for him/herself and the applicant, along with the receipt issued at the CVAC at the time of submission.
  • Have your passport delivered to your preferred location. Please check Additional Services offered at the VAC for applicant convenience.