HOW TO APPLY

Submit Your Application In-Person

Step 1 :

Read complete information on the visa/permit requirements on the CIC website and download the appropriate application forms and checklist relevant to the purpose of your visit. Please refer to the “Prepare your Application” page to obtain details on visas/permits.

As of 4 September 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

Step 2 :

Fill out the application form and other relevant documents electronically and print. Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer. If you are unable to provide all the supporting documents as mentioned in the official CIC document checklist, you are required to fill out and sign the waiver form and attach it with your application form.

Failure to provide a completed and signed waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.

Step 3 :

Read the attached privacy policy, fill out the VFS Consent Form and attach it with your application form.

Important: If a completed and signed VFS consent form is not included with the application, we will not be able to assist you, and your application will be returned to you.

Step 4 :

Pay visa fees and biometric fee, if required, as per instructions in the CIC Canadian Visa Office website.

Please note that when submitting application via the CVAC, in person or by mail, visa fees must be paid in addition to CVAC service charge.

Step 5 :

Visit your local Canada Visa Application Centre (CVAC), make sure you bring your passport, photographs, completed forms and all supporting documents as per checklist and CIC fee instrument. Applicable service charges will be levied. Please ensure you bring an accepted method of payment.

Important note: If you need to give your biometrics, the CVAC will collect your biometrics at the same time you submit your application. Do not submit your application by mail to this CVAC.

Step 6 :

Once you are at CVAC, pay the service charges, hand your complete application and obtain a receipt. This receipt contains your unique tracking number which you will need to track the progress of your application online.

Important note: If you need to provide biometrics, your $85 CAD biometric fee covers the CVAC service charge for application handling.

Mail Your Application

As of 4 September 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

Important note: If you need to give your biometrics, Do not submit your application by mail to this CVAC. You must submit your application in person. The CVAC will collect your biometrics at the same time you submit your application.

Step 1 :

Review information on visitor visa, study permit or work permit requirements on the CIC website and download appropriate application forms and checklists based on the purpose of your visit.

Step 2 :

Fill out the application form and other relevant documents electronically and print. Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer. If you are unable to provide all the supporting documents as mentioned in the official CIC document checklist, you are required to fill out and sign the waiver form and attach it with your application form.

Failure to provide a completed and signed waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.

Step 3 :

Read the attached privacy policy, fill out the VFS consent form and attach it with your application form.

Important: If a completed and signed VFS consent form is not included with the application, we will not be able to assist you, and your application will be returned to you.

Step 4 :

Pay visa fees as per instructions in the CIC Canadian Visa Office website.

Important: If your application is received without the correct payment for visa fees, we will not be able to assist you and your application will be returned to you or pay the Visa Fee online

Step 5 :

Pay required CVAC Service Charge fees, and any fees for additional CVAC services, as per the Service and Service charge schedule provided on the CVAC Website. Prepare the Bank Draft/Cashier’s Order to pay VFS Service Fees in favour of “Visa Rep Services

Note: Kindly note if you want to purchase the service for return of application via courier or SMS service please makes sure to include the relevant amounts along with VFS Service Fees. The fees should be paid as demand draft/cash in favour of Visa Rep Services. (1 DD to be made in all, for return of courier in FJD, VFS service fee & other services like SMS in FJD)

We recommend SMS service as it will be easy for you to track the progress of your application.

Important: If your application is received without the correct payment for service charges, we will not be able to assist you and your application will be returned to you.

Step 6 :

Arrange forms and documents according to the CIC checklist.

Step 7 :

Complete and sign the CVAC Mail-in Application Checklist, make sure you include it along with the application(s).

Step 8 :

Decide how you want your documents to be returned to you.

Document collection or delivery after processing of your application by the Canadian Visa Office:

  1. Picking up the passport in person from the CVAC in Suva or;
  2. Purchase our courier service - refer the “Service and Service Charge Schedule “for charges
  3. Sending a prepaid self-addressed courier envelope with tracking

Step 9 :

Mail in or courier your completed and signed application forms and checklists, along with your original valid passport, recent photographs and demand drafts in a sealed envelope to

Office Address :

  • Canada Visa Application Centre-Sydney

Level 18,
Australia Square,
264 George Street,
Sydney 2000, NSW

  • Canada Visa Application Centre-Perth

Level 3,
178 St. George’s Terrace
Perth 6000, WA

Step 10 :

Track your delivery with the postal or courier company used to submit your application(s) to the CVAC.

Step 11 :

You will receive an email notification containing your application tracking ID from the CVAC within 2 working days of receipt of your application.

You may also opt for Short Messaging Service (SMS) to track your application status. Please refer to the CVAC Service Charge Schedule to check for availability of SMS, related charges and payment instructions.


Frequently Asked Questions (FAQs):

  • What if my application is incomplete?

    You must send a completed application to the CVAC using the CIC checklist and other instructions provided in the Mail In procedure.

    If your application is found to be incomplete, the CVAC will send you an email informing you of deficiency (ies) in your application. You must provide all the necessary documents to the CVAC within 5 working days from the date of receipt of the email.

    Or,

    You will be required to provide the CVAC with your written consent to submit the application to the Canadian Visa Office with the deficiencies.

  • What happens to my application if I am unable to provide the required documents as notified by the CVAC?

    Your application will be returned using the courier charges paid by you.

    Alternatively, you may choose one of the following options:

    • Provide your written consent for the CVAC to submit the application to the Canadian Visa Office with the deficiencies; or
    • Send a prepaid, self-addressed courier envelope to enable the CVAC to return your documents; or
    • Collect your documents from the CVAC in person or through an authorized representative. Please note that in such cases the CVAC service charges are non-refundable.
  • What will happen to my application if I have not followed the visa fee payment instructions or CVAC service charge payment instructions?

    The CVAC will be unable to process your application if the Visa Fee Payment instructions are not followed. The CVAC will contact you to inform you of the discrepancy and will keep your application on hold until they receive a confirmation that the above instructions have been complied with. To avoid delays, you must ensure that the visa fee payment and CVAC service charge instructions are followed prior to sending your application(s) to the CVAC.

  • What can I do if the CVAC does not offer a courier service to return my documents?

    The CVAC service charge schedule on the CVAC website indicates whether a courier service is available or not. If the CVAC does not offer such a service, you must include a prepaid, self-addressed courier envelope along with your application(s). Please note that if you are sending multiple applications and a single courier envelope, the CVAC will be able to courier only the documents for processed applications. You will be asked to send additional courier envelope to courier the documents for any remaining application(s) which is still under process. Alternatively you may choose to pick up the documents from the CVAC in person or through an authorized representative.

  • What should I do if I don’t receive any tracking email ID or information on my application within 5 working days from the receipt of my application(s) at the CVAC?

    Please send an email to info.cansyd@vfshelpline.com, along with the following information and the CVAC will contact you within 2 working days after receiving your email:

    • Your full name
    • Your full address
    • Your telephone number with area code
    • Airway bill number/consignment number and date on which the application was couriered

    note: You must not include any personal information other than as specified above.

  • How can I track my application?

    Once the CVAC receives your application and confirms that it is complete and ready for processing by the Canadian Visa Office, your application is registered in the CVAC System and an email notification is sent to you with your Unique Tracking ID. You can track your application using your Unique Tracking ID;

    • Using the tracking tool on the CVAC website
    • By contacting the Call Centre
    • In person at the CVAC
    • By opting for SMS where available.
    • Through Email notification

Submit Your Passport

In person/ through an authorized representative at the CVAC

With your passport(s), make sure you include:

  • The passport request letter you received from IRCC
  • Any applicable visa application Centre (VAC) fees, such as passport transmission fees, courier fees etc.
  • Your contact information, including your email, phone number and return address
  • The VAC consent forms

Or,

By courier/mail to the CVAC address mentioned on the “Contact Us” page. Please make sure to include the above documents along with Mail in Checklist

To retrieve your passport (s), you have the choice of;

  1. Picking up the passport in person from the CVAC or;

  2. Purchase our courier service - refer the “Service and Service Charge Schedule “for charges
  3. Sending a prepaid self-addressed courier envelope with tracking

The Passport Transmission Services offered by the CVACs will enable you to;

  1. Get your passport delivered to the CVO in a timely and safe manner.
  2. Track the status of your passport by using the Tracking tool on the CVAC website