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Contact Us

Submit Your Passport

Have you been asked to submit your passport at the VAC? If so, for more information….

Click Here


Office Address:

Canada Visa Application Centre-Sydney
Level 18,
Australia Square,
264 George Street,
Sydney 2000, NSW


Office Address : 

Canada Visa Application Centre-Perth
Level 4,
220, St Georges Terrace
Perth 6000, WA


Days of Operation: 
We are open from Monday to Friday (excluding declared holidays)

Hours of Operation: 

Application Submission: 09:00 – 16:00 
Passport Collection:
09:00 – 16:00
Sydney CVAC Opening time : 09:00 – 17:00

Application Submission: 09:00 –15:00 
Passport Collection: 09:00 –16:00 
Perth CVAC Opening time 09:00 – 17:00

Helpline number:  +61 (02)92524281

Helpline Email:

  1. Sydney :
  2. Perth :

To chat with our representatives, please click here.

Note: Please do not include any personal information in E-mails, SMS text messages or any other non-secure form of electronic communication.

For Applicants with Disabilities kindly call the Helpline Number: +61(02) 8405 8632 to book an appointment to visit the CVAC in Perth and Sydney. Please share your contact details with the helpline staff. Our staff will attend to you personally