Service and Service Charge Schedule

Service Charges effective 02 November 2018

Important Note:

  • If you need to provide your biometrics, the biometric fee of CAD $85 (per person), CAD $170 (for a family of 2 or more), and CAD $255 (for a group of performing artists of 3 or more) covers the CVAC service charge for Package Transmission, with the exception of the following instances:

    • For any subsequent submissions of passport and/or documents after the package transmission, applicants will be required to pay the Package Transmission fee every time this request is made through the VAC.
    • Applicants who submit their passport or documents at a different VAC from the one where they initially provided biometrics, Package Transmission fees will apply.
    • If no package is transmitted at the time of biometric enrolment (when the application has been submitted online), the initial package transmission is included in the fee of CAD $85 for biometric enrolment and package transmission.
  • All applicants who are submitting paper applications (with or without biometrics) will need to pay the Assisted Service – Paper Application fee
  • If you do not need to provide biometrics and you are submitting your passport, documents, or both at the VAC, the Package Transmission fee will apply.

Service Charges for Services offered at the VAC:

Package transmission (per package) $25.12 19.37
Assisted Service – Paper Applications (per application) $8.73 6.73
Collection of Government of Canada fees (per Applicant) $3.05 2.35
Assisted Service – Online Forms (per form) $4.00 3.08
Assisted Service – Scanning (per page) $2.18 1.68
Self Service Workstation (price per hour) $2.33 1.80
One-Way Courier Service (per package) $3.83 2.95
Short Message Service (SMS) (per Applicant) $2.50 1.93
Photocopying (per page) $0.19 0.15
Printing (per page) $0.38 0.29

For complete details on the Additional Services offered at the Canada Visa Application Centre please click here

Applicants intending to use the self-service workstation at the VAC are requested to carry their own USB/pen drives.

Please Note: The wait time at the self-assisted workstation will depend on the number of visitors for the day.

Please ensure you take your USB/pen drive back with you after the appointment, as it may contain important information. As per IRCC's guidelines, we are not permitted to retain any Personally Identifiable Information. If a device is left behind, a notification will be sent to you. If we do not receive a revert in two days, the device will be destroyed.

How to pay Government of Canada Fee

  1. Pay online via the IRCC website Pay your fees
  2. For any refund of fees paid to the Government of Canada, Please Click here to request a Refund
  3. Pay at Visa Application Centre - For applicants who are unable to make online payments, IOM offers an additional paid service wherein applicants can pay cash at the Visa Application Centre and avail the use of a Corporate credit card to make the online payment, Confirmation of the Government of Canada fee payment generated on the IRCC payment portal will be issued to the along with the invoice-cum receipt. Click here for Visa Fee and Biometric Collection Fee amounts.

How to pay Canada Visa Application Centre service charges and optional service charges:

  1. For applications being submitted in person or through an authorized representative, the charge must be paid in cash at the Canada Visa Application Centre in USD.
  2. By Mail – Not yet available for Canada Visa Application Centre clients in Vietnam.