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Important Information

  • “Booking of appointments for enrolling your biometrics at the VAC is absolutely free of cost. No payment should be made to outside parties for the booking of your appointment. In case you are unable to book an appointment visa the website, you should reach out to our Contact Centre and/or VAC directly. For more information on how to contact us, please refer to our Contact page.”
  • Important notice: Please be informed that the appointment scheduling service is necessary only for providing your biometric information. Please make your appointment when you consider you have all the necessary documents.
  • Important Update: New service charges come into effect on Friday, 2 November 2018. You are advised to check for updated information on this website prior to submitting an application.
  • VFS Global is pleased to announce the opening of the Canada Visa Application Centre (CVAC) operated by Euroworld Ltd in Rwanda on 21 September 2018.
  • Effective 31 July 2018, you may need to give your fingerprints and photos (biometrics) at a visa Application Centre when you apply for a visitor visa, study or work permit or permanent residence if you are a national of a country or territory in Europe, the Middle East or Africa, or if you are a nation or a country that is already biometrics required. Visit for more information.

    Scheduling an appointment for Biometrics Enrolment is optional – walk in clients are always welcome to submit their biometrics without a prior appointment. Note however that a planned visit with a preferred time slot via an appointment at the Visa Application Center guarantees prompt service, thus eliminating longer waiting time resulting in inconvenience. You can schedule an appointment at the nearest Visa Application Centre, either through the VAC website or by calling the call center: +250 788 128500
  • Temporary resident visa, Study and work permit applicants only need to give their biometrics once every ten years; and those who already provided biometrics also benefit from this initiative.
  • Permanent residence applicants will need to give biometrics with each application.
  • All applicants are requested to provide the latest version of the application forms and applicable checklist available IRCC website. Please check here to find forms and guides
  • Beware of fraudulent job offers. For more details – click here