Service and Service Charge Schedule

Service Charges effective 02 November 2018

Important Note:

  • If you need to provide your biometrics, the biometric fee of CAD $ 85.00 (per person) / CAD $ 170.00 (for a family of 2 or more) / CAD $ 255.00 (for a group of performing artists of 3 or more) covers the CVAC service charge for Package Transmission, with the exception of the following instances:

    • For any subsequent submissions of passport and/or documents after the package transmission, applicants will be required to pay the Package Transmission fee every time this request is made through the VAC.
    • Applicants who submit their passport or documents at a different VAC from the one where they initially provided biometrics, Package Transmission fees will apply.
    • If no package is transmitted at the time of biometric enrolment (when the application has been submitted online), the initial package transmission is included in the fee of $ 85.00 for biometric enrolment and package transmission.
  • All applicants who are submitting paper applications (with or without biometrics) will need to pay the Assisted Service – Paper Application fee
  • If you do not need to provide biometrics and you are submitting your passport, documents, or both at the VAC, the Package Transmission fee will apply.

Service Charges for Services offered at the VAC:

SERVICE PRICE (PER APPLICANT) AMOUNT IN CAD (INCLUDING VAT) AMOUNT IN NZD (INCLUDING VAT)
Package transmission (per package) $ 70.00 83.00
Assisted Service - Paper Applications (per application) $ 45.00 53.00
Assisted Service - Online Forms (per form) $ 3.00 4.00
Assisted Service – Scanning (per page) $ 15.52 18.00
Self Service Workstation (per hour) $ 45.00 53.00
One-Way Courier Service (per package) $ 17.91 21.00
Short Message Service (SMS) (per Applicant) $ 2.50 3.00
Photocopying (per page) $ 0.60 1.00
Printing (per page) $ 0.60 1.00

Note: Please be informed that for all applications submitted at the Visa Application Centre from 02 November 2018, revised charges shall be applicable. The submission date for Mail-in applications will be the date on which the Visa Application Centre receives the application. In case any application is received by the Visa Application Centre with the old charges, the applications will be returned back to the applicant or the applicant will be contacted to pay the difference of charges.

For complete details on the Additional Services offered at the Canada Visa Application Centre please click here

It is mandatory for the Government of Canada fee to be paid online.

Applicants intending to use the self-service workstation at the VAC are requested to carry their own USB/pen drives.

Please Note: The wait time at the self-assisted workstation will depend on the number of visitors for the day.

Please ensure you take your USB/pen drive back with you after the appointment, as it may contain important information. As per IRCC's guidelines, we are not permitted to retain any Personally Identifiable Information. If a device is left behind, a notification will be sent to you. If we do not receive a revert in two days, the device will be destroyed.

How to pay Government of Canada Fee

How to pay Canada Visa Application Centre service charges and optional service charges:

Methods of Payment

Payment Instructions for Canada Visa Application Centre Service Charges:

  • In person - By Cash (NZD), Eftpos (Debit card only), Bank/Demand Draft, or Bank Cheque in favour of, “VFS Services New Zealand Ltd
  • By Mail - Fees can be paid by Bank Draft/Demand Draft, in favour of, “VFS Services New Zealand Ltd”

List of types of payment accepted at the CVAC for Service Charges

  • Cash (NZD)
  • Eftpos payments (Debit card only)
  • Bank/Demand Draft in favour of, “VFS Services New Zealand Ltd”

Payment Instructions for Visa Fees:

Pay GC Visa fees or more information on refunds as per instructions on the Canadian Visa Office website. Refer the fee list for more information.