HOW TO APPLY

Submit Your Application In-Person

Important Note:

Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa Application Centres (CVAC) in Indonesia. Depending on your nationality, you may already need to give biometrics.

Since July 31, 2018 – applicants from Europe, Middle East and Africa

Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp

Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.

Please note, for the sole purpose of scheduling appointment VFS Global will collect Personal Information from the applicant. A consent form to this regard will be required from the applicant.

Applicants requesting emergency appointments for the purpose of biometric collection may do so provided suitable proof of the emergency is presented at the time of the appointment. Suitable proof may include a note or other documentation from an official. Please note that this proof only needs to be presented and will not be collected by the VAC, and that this will provide an emergency biometric appointment but not affect IRCC’s processing time for the application. For any further information or questions, the Contact Centre is able to assist with any inquiries.

Please click here to Schedule an Appointment

Temporary resident visa, study and work permit applicants only need to give biometrics once every 10 years

  • However, permanent residence applicants will need to give biometrics with each application.
  • If you have applied for a temporary resident visa, study or work permit in the past and are unsure if the biometrics have been provided, please refer to the IRCC website ( Canada.gc.ca/biometrics), and “ Find out if your biometrics are still valid
  • Refer to the IRCC website for a list of countries that require a visa for temporary residents: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/entry-requirements-country.html
  • For the purposes of biometric collection, nationality is based on the nationality you have declared in question number 6 (*Citizenship) on the IRCC application form.
  • It is advised that you keep your hands henna-free at the time of your Biometric Appointment to ensure unimpeded biometric enrollment. Non-compliant applicants will be asked to visit the Visa Application Centre with a fresh appointment after 30 calendar days. Kindly adhere to this requirement to avoid delays and multiple visits to the centre.

Two ways of submitting visa application to Canada

Paper Application

Step 1 :

Read complete information on the visa/permit requirements on the IRCC website and download the appropriate application forms and checklist relevant to the purpose of your visit. Please refer to the “ Prepare your Application” page to obtain details on visas/permits.

You may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics

Step 2 :

Fill out the application form and other relevant documents electronically and print. Forms (including the barcoded sheets) are to be printed on a white, bond quality, non-glossy paper, using a laser printer. If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign the waiver form and attach it with your application form.

Failure to provide a completed and signed waiver form may result in additional delays or refusal of your application for a visa, permit or travel document.

Step 3 :

Read the attached privacy policy, fill out the VFS Global Consent Form and attach it with your application form.

Important: If a completed and signed VFS consent form is not included with the application, we will not be able to assist you, and your application will be returned to you.

Step 4 :

Pay visa fees and biometric fee, if required, as per instructions in the IRCC Website.

Please note that when submitting application via the CVAC, in person or by mail, visa fees must be paid in addition to CVAC service charge.

Step 5 :

Visit your local Canada Visa Application Centre (CVAC), make sure you bring your passport, photographs, completed forms and all supporting documents as per checklist and IRCC fee instrument. Applicable service charges will be levied. Please ensure you bring an accepted method of payment.

Step 6 :

Once you are at Canada Visa Application Centre, pay the service charges, hand your complete application and obtain a receipt. This receipt contains your unique tracking number which you will need to track the progress of your application online.

Important note: If you need to provide biometrics, your $85 CAD biometric fee covers the Canada Visa Application Centre service charge for application handling.

E-Application

Important Note:

Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa Application Centres (CVAC) in Indonesia. Depending on your nationality, you may already need to give biometrics.

Since July 31, 2018 – applicants from Europe, Middle East and Africa

Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp

Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.

Step 1 :

Complete instructions on how to submit a visa application via E-Application can be found on the IRCC website “ Apply Online”.

Applicants who are REQUIRED to submit biometrics after successfully submitting an E-Application will receive a notification in a form of a Biometric Instruction Letter (BIL). Upon receipt of the BIL, you will be required to visit the Visa Application Centre to submit biometrics.

Step 2 :

If you are REQUIRED to submit biometrics, prior appointment is mandatory for biometric enrolment.

Once an appointment is scheduled, an appointment letter will be generated along with a reference number.

The appointment letter will provide details of the date, time and location of the appointment, along with other relevant information regarding security at the centre, additional services, etc.

If you are NOT REQUIRED to submit biometrics, please wait for the decision of your application and check your MyCIC account for further instructions.

Step 3 :

On the date of your appointment (if applicable) please arrive at the centre 15 minutes prior to your appointed time.

Please bring your original passport, appointment letter, and Biometric Instruction Letter.

Upon completion of biometric enrolment, you will be provided a receipt confirming that your biometric has been collected at the Canada Visa Application Centre.

Step 4 :

Once a decision has been taken on your visa application, you will be notified via email to submit your passport through a Passport Request Letter. If you are unsure of emails from IRCC getting delivered to you, please check your my CIC account periodically for updates.

Upon receipt of the Passport Request Letter, please submit your original passport, along with the Passport Request Letter, at the Visa Application Centre.

For complete guidance on how to submit passport, please click here

Mail Your Application

Read the complete information on the visa/permit requirements on the IRCC website and download the application form and checklist relevant to the purpose of your visit. Please refer to the “VISA TYPES” page to obtain details on visa/permit categories.

Important Note:

Effective 03 November 2018, prior appointment is mandatory for Biometric Enrolment at all the Canada Visa Application Centres (CVAC) in Indonesia. Depending on your nationality, you may already need to give biometrics.

Since July 31, 2018 – applicants from Europe, Middle East and Africa

Starting December 31, 2018 – applicants from Asia, Asia Pacific and the Americas

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp

Please note that appointments are mandatory in order to enroll biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.

If you opt to Mail-In your application, please ensure that the Application package includes:

  1. Completed applicable forms
  2. Checklist
  3. Supporting documents and a copy of the passport bio data page
  4. Proof of payment for Government of Canada Fee and biometric fee (if required)

Visa Application Centre service charge in the form of a proof of transfer.

It is advised that you keep your hands henna-free at the time of your Biometric Appointment to ensure unimpeded biometric enrollment. Non-compliant applicants will be asked to visit the Visa Application Centre with a fresh appointment after 30 calendar days. Kindly adhere to this requirement to avoid delays and multiple visits to the centre.

If you are mailing in your application package to a Visa Application Centre, please use the biometric validity tool to check if you are required to enroll biometrics at a VAC ( Click here).

Once you receive a notification to enroll biometrics, please ensure you schedule and appear for an appointment within 10 working days at the same VAC where you have mailed your application

Step 1 : 

Read the complete information on the visa/permit requirements on IRCC website and download the application form and checklist relevant to the purpose of your visit. Please refer to the “ Prepare Your Application” page to obtain details on visas/permits

Step 2 :

Fill out the application form electronically. Completed forms (including the barcoded sheets) are to be printed on a white non-glossy quality bond paper using a laser jet printer. Please ensure that 2D barcode is clearly printed and on high quality paper. Downloaded and hand-written forms will not be accepted.

Complete supporting documents as per the IRCC document checklist relevant to your visa category.

If you are unable to provide all the supporting documents as mentioned in the official IRCC document checklist, you are required to fill out and sign a waiver form and attach it with your application. Please note, failure to provide the requested documents as stated in the IRCC document checklist may result in additional delays or refusal of your application for a visa, permit or travel document.

It is recommended that you provide supporting documents as listed on the official IRCC document checklist, failure to do so may result in additional delays or refusal of your Visa, Permit, or Travel Document application.

If you are unable to provide all the supporting documents as mentioned in the checklist, you are required to fill out and sign the waiver form and attach it to your application.

Step 3 :

Read the Privacy Policy, fill out the VFS Global Consent Form and attach it with your application form.

Important: If a completed and signed VFS consent form is not included with the application, we will NOT be able to assist you, and your application will be pending until the VFS Global Consent Form is completed and submitted.

Step 4 :

Pay the Government of Canada and biometric fees (if required) as instructed on the IRCC website Pay your fees

For applicants who are unable to make online payments, VFS Global offers an additional paid service wherein applicants can pay cash at the centre, and avail the use of a VFS Global Corporate credit card to make the online payment. Confirmation of the Government of Canada fee payment generated on the IRCC payment portal will be issued to the applicant, along with the invoice-cum-receipt.

Step 5 :

Pay required Canada Visa Application Centre Service Charge, and any additional Canada Visa Application Centre services fees, as per the Service Charge Schedule provided on the Canada Visa Application Centre Website.

If you are NOT REQUIRED to submit biometrics, applicable Visa Application Centre service charges for package transmission and Assisted Service – Paper Application must be paid over and above the charges for any optional services availed at the Canada Visa Application Centre.

Payment Instructions for VFS Global Service Charges:

  • VFS Global service charges need to insert applicable charges in cash into cash registered envelope which available at post offices and send it to Canada Visa Application Centrewith application documents. The following form of payments is not accepted: Internet banking, cheque, postal money order, credit card, etc.,

Important: If your application is received without the correct payment for Canada Visa Application Centre service charges, we will not be able to assist you and your application will be held pending until the Visa Application Centre service charges are paid.

Note: If you need to provide your biometrics, the biometric fee of CAD85 covers the Canada Visa Application Centre service charge for Package Transmission and Assisted – Paper Application. Service charges for additional services are not covered.

For the complete list of Visa Application Centre service charges, please check Service Charge and Service Schedule

Step 6 :

Arrange forms and documents according to the IRCC checklist.

Step 7 :

Complete and sign the CVAC Mail-in Application Checklist, Ensure you include it along with the application(s).

Step 8 :

Choose if you would prefer to have your processed documents sent to you via courier, or returned to the VAC to be picked up by you or an authorized representative.

Document collection or delivery after processing of your application by the Canadian Visa Office:

  1. If you have opted for the collection of your documents in person or through an authorized representative, you will receive an email notification advising you to collect your documents from the CVAC.
  2. If you are availing of our courier service your passport will be delivered to your preferred address, Please ensure you clearly indicate the delivery address in your application package. Please note, this service carries an additional charge. To know more, visit our Service Charge Schedule

Step 9 :

Mail in your completed and signed application forms and supporting documents as per checklists, along with a copy of your valid passport, recent photographs, confirmation of the Government of Canada Fee payment, biometrics fee (if applicable) and VFS Global service fee charges into an envelope and send it to

Canada Visa Application Centre, 
Kuningan City Mall, 2nd floor No. L2-19, Jl. Prof. Dr. Satrio Kav. 18, Setiabudi, Kuningan, Jakarta - 12940

Note: You also do not need to send us a return envelope with your documents.

Step 10 :

Track your delivery with the postal or courier company used to submit your application(s) to the Canada Visa Application Centre

Step 11 :

You will receive an email notification containing your application tracking ID from the Canada Visa Application Centre within two (2) working days of the receipt of your application.

Process at the Canada Visa Application Centre for Mail-in applications

  • On receipt of the Mail-in application at the Canada Visa Application Centre (CVAC), the application will be recorded on the VFS Global portal, and a tracking and reference number will be generated for the application.
  • An auto-email will be triggered, providing a reference and tracking number for the application, or for insufficiency in the application pack, if any. Info email address is provided, you will be contacted via the phone number provided.
  • If biometrics is required, applicants with complete applications will be notified via email or phone call to schedule an appointment for biometric enrolment within 10 working days at the centre.

    Please note that appointments are mandatory in order to enrol biometrics at the Visa Application Centre. A planned visit with a preferred time slot at the Visa Application Centre guarantees prompt service thus eliminating longer waiting time resulting in inconvenience.

  • Once an appointment is scheduled, an appointment letter will be generated along with a reference number.
  • Incomplete or deficient applications will be kept pending, and applicants will need to submit the missing details/documents within 10 working days. If applicant fails to complete the application within 10 days, the application package will be returned

If the deficiency pertains to an incorrect application form or details therein, the applicant will send a correct and completed application form.
For complete details please check Additional Services offered at the Visa Application Centre.

If the deficiency pertains to Government of Canada fee payment or biometrics fee (if applicable) the applicant has the option to mail-in the correct Government of Canada fee and biometrics fee confirmation receipt generated from the IRCC payment portal to the Visa Application Centre

If the deficiency pertains to Canada Visa Application Centre service charges and additional Service charges, applicant will have the option to mail-in the correct fee payment by sending proof of payment, or pay the fee in cash at the Visa Application Centre at the time of the biometrics appointment.

If biometrics is not required, the applicant can either visit the centre him/herself; mail-in to the Visa Application Centre.

For complete instructions on how to pay the Visa Application Centre service charge, please check Service and Service Charge Schedule

Submit Passport And Other Documents

If you have received notification from the Government of Canada requesting your passport, your passport(s) along with the copy of passport request letter may be submitted through this Canada Visa Application Centre

How to submit your passport:

Once you receive notification from the Government of Canada requesting your passport, you can submit the passport (s) and this passport request letter:

  1. In person/through an authorized representative at the Canada Visa Application Centre, make sure to include:

  2. The passport request letter you received from IRCC
  3. Any applicable Visa Application Centre fees, such as passport transmission fees, courier fees, etc.
  4. The Visa Application Centre consent forms

    Or,

  5. By courier/mail to the CVAC address mentioned on the “ Contact Us ” page. Please make sure to include the below along with your courier/mail

  6. Mail In Checklist
  7. The passport request letter you received from IRCC
  8. Any applicable Visa Application Centre fees, such as passport transmission fees, courier fees, etc.
  9. Cover letter with your contact details, email address and any other request you have
  10. The Visa Application Centre consent forms

To retrieve your passport (s), you have the choice of;

  1. Picking up the passport in person from the Canada Visa Application Centre or;
  2. Purchase our courier service - refer the “ Service and Service Charge Schedule“for charges
  3. Sending a prepaid self-addressed courier envelope with tracking

The Passport Transmission Services offered by the Canada Visa Application Centres will enable you to;

  1. Get your passport delivered to the CVO in a timely and safe manner.
  2. Track the status of your passport by using the Tracking tool on the Canada Visa Application Centre website
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