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Additional Services

VFS Global offers a wide range of services designed to provide you a smooth and seamless visa submission experience.

Please note, the additional services are optional, and carry an extra charge over and above the VFS Global Service Charges. The fees need to be paid in person at the visa application centre or a Proof of Transfer if you are submitting application or passport through mail-in. Proof of Transfer should be made payable to PT. VFS Services Indonesia. For more details on how to pay VAC Services Charges and additional service charges please check Service and Service Charges Schedule

Mode of Payment of VFS Global fees: in Indonesian Rupiah (IDR) only

A formal receipt in a form of an Invoice Cum Receipt (ICR) will be generated for every completed transaction.

Assisted service – Online Form

Description:

The CVAC staff will transcribe the Applicant’s responses when performing the data entry for completion of the online forms using only the information provided by the Applicant

Fee: IDR 21,500

This service can be availed at the Visa Application Centre during your visit

Assisted service – Paper Application

    A CVAC staff will assist the Applicant to fill out the Paper Application in case they have not already completed it. The Applicant will be required to complete a VAC services consent form and pay the VAS service fee for Assisted Services for Paper Applications.

Fee:IDR 93,500

This service can be availed at the Visa Application Centre during your visit

Assisted service - Scanning

Description:

The CVAC staff will scan paper documents provided by the Applicant into a format that meets the requirements of the Client Authority

Fees: IDR 5,500 per page

This service can be availed at the Visa Application Centre during your visit

Self-service Workstation

Description:

Applicant will be able to use the VAC Self-service Workstation to:

  • Fill out paper application form
  • Modify application form
  • Fill-in online application form
  • Scan documents

Fees: IDR 97,000 per hour

Applicant will be able to utilize the Self-service workstation at a nominal fee of IDR 97,000 per hour

Applicants intending to use the self-service workstation at the VAC are requested to carry their own USB/pen drives.

Please Note: The wait time at the self-assisted workstation will depend on the number of visitors for the day.

Please ensure you take your USB/pen drive back with you after the appointment, as it may contain important information. As per IRCC's guidelines, we are not permitted to retain any Personally Identifiable Information. If a device is left behind, a notification will be sent to you. If we do not receive a revert in two days, the device will be destroyed.

Courier Service (1way)

Description:

Once a decision has been made on your visa application, the processed visa and documents can be returned to your preferred location via courier.

Fees: IDR 211,500

Courier Service (2way)

Description:

Collecting applications from applicants’ requested address to VAC and return processed applications from VAC to their home.

Fees: IDR 410,500

This service can be availed at the Visa Application Centre during your visit or if you are submitting application or passport through mail-in.

This service can be availed at the Visa Application Centre during your visit or in a form of Proof of Transfer address to PT. VFS Services Indonesia. if you are submitting application or passport through mail-in.

Photocopying of Documents

Description:

You may require photocopies of recommended supporting documentation. VFS Global can take copies for you at the Visa Application Centre.

Fees: IDR 1,500 per copy

This service can be availed at the Visa Application Centre during your visit

International Civil Aviation Organization (ICAO) compliant photography (Jakarta only)

Description:

Applicants using this service can have their photograph taken at the visa application centre. This will ensure that the photograph meets the required specifications.

Fees: IDR 50,000

for 4 passport size photographs

This service can be availed at the Visa Application Centre during your visit

Premium Lounge (Jakarta only)

Description:

Canada visa applicants can sit back, relax, and submit their visa applications from the comfort of a plush lounge, while trained professionals provide end-to-end personalized assistance during the visa submission process.

The Premium Lounge includes:

  • Separate lounge with personalized service by dedicated staff
  • Refreshments
  • Courier return of passport
  • SMS alert on the status of your application

Photocopying service for your documents

Fees: IDR 810,000

per applicant in addition to Government of Canada

This service can be availed at the Visa Application Centre during your visit

Short Message Service

Description:

This revolutionary SMS service, once purchased, will launch an automated confirmation feedback message to your registered mobile number, at various stages of the visa application process.

Fees: IDR 27,000

This service can be availed at the Visa Application Centre during your visit

USB Drive

Description:

The CVAC will have USB drives available for the Applicants who wish to use the Self-service Workstation to complete online applications.

Fees: IDR 108,000

This service can be availed at the Visa Application Centre during your visit

Printing Service

Description:

Applicants can print their documents at the Visa Application Centre

Fees: IDR 1,500 per page

This service can be booked at the Visa Application Centre during your visit