Introduction

4 february 2014: Changes to temporary resident fees. See the CIC news release for more information.

VFS Global is pleased to announce the opening of the Canada Visa Application Centre (CVAC) operated by VFS INDONESIA on October 17, 2013 in Jakarta and on October 16, 2013 in Surabaya.

CVAC is the exclusive service provider for the Government of Canada, authorised to accept applications in all temporary resident categories (visitor visas, study and work permits) and travel document applications from Canada’s permanent residents in Indonesia.

CVAC is authorized to provide administrative support services, such as; the collection of visa applications, fees and return of passports in sealed decision envelopes to applicants. CVAC can also assist in scheduling interviews on behalf of the Canada visa office.
The decision to issue or refuse a visa is made solely by immigration officers of Citizenship and Immigration Canada (CIC). All applications will be assessed in accordance with Canada’s immigration visa rules and guidelines. CVAC has no role or influence over the outcome of an application and will not offer any evaluative advice.

The use of the CVAC is voluntary. Such service may also be obtained directly from CIC by using CIC’s online application (E-Apps) system.
 
Temporary Resident Visa / Permits and Travel Documents Application Process

  Note:
As of September 4, 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

If you need to give your biometrics do not submit your application at this CVAC, as it does not offer biometric collection services at this time. Instead, apply directly to the visa office in Jakarta, Indonesia.

Step 1 : Read complete information on the visa/permit requirements on the CIC website and download the appropriate application forms and checklist relevant to the purpose of your visit.
Step 2 : Fill out the Online Application form and other relevant documents. Once completed and validated proceed to print the same. Please ensure that 2D barcode is perfectly print and in good quality paper. Downloaded & handwritten forms will not be accepted.
Step 3 : Mandatory requirement: Applicants are advised to read the attached privacy policy, fill out the VFS Consent Form.pdf and attach it with their application form.
If a completed and signed VFS consent form in not included with the application, we will not be able to assist you, and will be obligated to return the application to you.
Step 4 : Pay visa fees as per instructions in the CIC fee schedule.
Step 5 : Pay VFS Service Fees as per the Instruction in Services & Service Charge Schedule
Step 6 : Visit your local Canada Visa Application Centre (CVAC); make sure you bring your original & valid passport, recent photographs, completed forms and all supporting documents as per checklist and CIC fee instrument. Applicable service charges will be levied.
OR
Send your application to the CVAC as per Mail In procedure.
Step 7 : When applying at CVAC, pay the service charges, submit complete application and obtain a receipt. This receipt contains a unique tracking number which is important as it is required to track the progress of your application online.

 

  Note:
As of September 4, 2013, you may need to give your biometrics (fingerprints and photograph) when applying for a visitor visa, study permit or work permit. Find out if you need to give your biometrics.

If you need to give your biometrics do not submit your application at this CVAC, as it does not offer biometric collection services at this time. Instead, apply directly to the visa office in Jakarta, Indonesia.

Step 1 : Read complete information on the visa/permit requirements on the CIC website and download the appropriate application forms and checklist relevant to the purpose of your visit.
Step 2 : Fill out the Online Application form and other relevant documents. Once completed and validated proceed to print the same. Please ensure that 2D barcode is perfectly print and in good quality paper. Downloaded & handwritten forms will not be accepted.
Step 3 : Mandatory requirement: Applicants are advised to read the attached privacy policy, fill out the VFS Consent Form.pdf and attach it with their application form.
If a completed and signed VFS consent form in not included with the application, we will not be able to assist you, and will be obligated to return the application to you.
Step 4 : Pay visa fees as per instructions in the CIC fee schedule.
Pay VFS Service Fees as per the Instruction in Services & Service Charge Schedule.
Step 5 : Mail in your completed and signed application forms and checklists, along with your original valid passport, recent photographs and demand draft in a sealed envelope to :
Canada Visa Application Centre,
PLAZA ASIA, Lt. 22, Zone B
Jalan Jenderal Sudirman, Kav – 59
Jakarta – 12190

Or you may choose to deliver your documents via other courier service, Please ensure all required documents and fees are included in the packets. Incomplete documents and fees will be returned at your own expense.

Please Note: We will only return passports through Aramex, self-addressed airway bills from other courier companies will be returned back unused
Step 6 : The unique tracking number to track the progress of your application will be emailed to you once your application has been reviewed for completeness by the CVAC staff.

 
 
If you have received notification from the Government of Canada requesting your passport, your passport(s) along with the copy of passport request letter may be submitted through the Canada Visa Application Centre of your choice.

How to submit your passport:

Once you receive notification from the Government of Canada requesting your passport, you can submit the passport (s) and that request letter:

1. In person/ through an authorized representative at the CVAC
Or,
2. By courier/mail to the CVAC address mentioned on the “Contact Us” page.

To retrieve your passport (s), you have the choice of;

1. Picking up the passport in person from the CVAC or;
2. Requesting return of passport by courier or;
3. Sending a prepaid self-addressed courier return envelope along with your passport and request letter
Please note that there will be a Service Charge for the above services. Courier charges where applicable are separate from the Service Charge applicable for Passport Transmission Services. The details can be obtained here.
 

The Passport Transmission Services offered by the VACs will enable you to;


1. Get your passport delivered to the CVO in a timely and safe manner.
2. Track the status of your passport by using the Tracking tool on the CVAC website

 

Track Your Application Online

To track the status of your temporary resident application (visitor visa, study or work permit) or Canada permanent resident travel document application applied at the Canada Visa Application Centre in Jakarta or Surabaya, please click on the link below:
Track Your Application